Director Customer Engagement - Strategic Alliances and Advocacy

AboutIovance Biotherapeutics, Inc. 

Iovance Biotherapeutics, Inc.  is the global leader in innovating, developing, and delivering tumor infiltrating lymphocyte (TIL) cell therapies for patients with solid tumors. Amtagvi® (lifileucel) is the first FDA-approved, one-time treatment for previously treated advanced melanoma, now approved in three global markets and available at more than 95 authorized treatment centers. The Iovance TIL platform spans registrational trials and next-generation programs in additional solid tumors, including gene-edited and IL-12 tethered TIL therapies, next-generation IL-2, and precision immuno-oncology approaches. As the first and only company to take TIL therapy from concept to a broadly accessible commercial treatment, Iovance operates as an end-to-end cell therapy company, anchored by fully owned, centralized U.S.-based manufacturing that is scaled to serve thousands of cancer patients worldwide each year. For more information, please visit www.iovance.com. 

Amtagvi® and its accompanying design marks, Proleukin^®, Iovance^®, and IovanceCares™ are trademarks and registered trademarks of Iovance Biotherapeutics, Inc. or its subsidiaries. All other trademarks and registered trademarks are the property of their respective owners. 

Information on Iovance’s broad, industry-leading patent portfolio is available on the Intellectual Property page on www.iovance.com.

Overview

The Director, U.S. Customer Engagement, Strategic Alliances and Advocacy is responsible for developing and executing stakeholder engagement strategies that advance awareness, adoption, and integration of AMTAGVI and Iovance's oncology pipeline programs. Reporting to the Senior Director, Global Customer Engagement, Strategic Alliances & Advocacy, this role leads regional engagement with patient advocacy organizations, oncology thought leaders, and professional societies across the United States.

This individual will serve as a key field-based stakeholder engagement leader, building relationships with advocacy organizations, academic and community oncology experts, and professional societies across melanoma, lung cancer, sarcoma, and future solid tumor indications. A primary focus will be establishing and sustaining a strategic lung cancer stakeholder network to support pipeline development, launch readiness, and long-term market success.

Essential Functions and Responsibilities

Advocacy & Stakeholder Engagement

• Develop and execute regional advocacy engagement strategies aligned with corporate and brand objectives.
• Build and maintain relationships with national, regional, and local patient advocacy organizations across current and future oncology indications.
• Support patient education, survivorship, community outreach, and advocacy initiatives.
• Gather and communicate stakeholder insights to inform business strategy, customer engagement planning, and patient support efforts.

Key Opinion Leader & Professional Society Engagement

• Develop and maintain relationships with community and academic oncology thought leaders across current and pipeline indications.
• Build and expand a strategic lung cancer and sarcoma stakeholder network, including experts in thoracic oncology, pulmonology, thoracic surgery, and related specialties.
• Identify and engage emerging and established thought leaders to support pipeline milestones, clinical trial awareness, and launch readiness activities.
• Maintain stakeholder maps, engagement plans, and account intelligence to support strategic decision-making.
• Partner with Medical Affairs and Commercial teams to coordinate stakeholder engagement activities and ensure alignment of objectives.

Congress & External Engagement

• Lead planning and execution of regional society meetings, advocacy events, and oncology conferences.
• Support stakeholder engagement activities at major national and specialty congresses, including ASCO, ASTCT, SITC, SSO, IASLC WCLC, and CHEST.
• Represent Iovance at external meetings and events in a compliant, professional, and strategically aligned manner.

Cross-Functional Collaboration

• Partner with Medical Affairs, Commercial, Clinical Development, Corporate Communications, and other cross-functional teams to align stakeholder engagement initiatives.
• Synthesize stakeholder feedback and field insights to support organizational decision-making and strategic planning.
• Support launch readiness activities and indication-specific customer engagement plans across current and future oncology programs.
• Ensure all activities comply with applicable legal, regulatory, and company policies.

Strategic Planning & Insights

• Monitor trends in oncology, immuno-oncology, and cell therapy, with a focus on lung cancer and emerging pipeline opportunities.
• Identify opportunities and barriers impacting patient access, referral pathways, stakeholder engagement, and treatment adoption.
• Support annual planning, budget management, and measurement of stakeholder engagement effectiveness.
• Provide regional insights and recommendations to inform enterprise strategy and future investment decisions.
• Must adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.
• Perform miscellaneous duties as assigned.

Travel - Travel up to 50% within the United States.

Required Education, Skills, and Knowledge

• Bachelor's degree required.
• 10+ years of experience in biotechnology, pharmaceuticals, oncology, advocacy, customer engagement, stakeholder relations, or related healthcare fields.
• Demonstrated experience building and managing relationships with advocacy organizations, healthcare professionals, key opinion leaders, or treatment centers.
• Experience in oncology required; experience in melanoma, lung cancer, sarcoma, immuno-oncology, or cell therapy strongly preferred.
• Experience supporting product launches, market development initiatives, or late-stage pipeline programs.
• Strong relationship-building, communication, and influencing skills.
• Proven ability to work effectively across matrixed organizations and drive execution through cross-functional partnerships.
• Strong strategic thinking, stakeholder management, and project leadership capabilities.
• Ability to thrive in a fast-paced, highly regulated environment.

Preferred Education, Skills, and Knowledge

• Advanced degree (MBA, MPH, MS, PharmD, PhD, or equivalent) preferred.
• Experience working with oncology advocacy organizations and professional societies.
• Experience building thought leader networks and stakeholder engagement strategies in support of oncology product launches or pipeline development.

Physical Demands and Activities Required

The physical demands described here represent those an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals to perform these functions.

• Ability to remain in a stationary position for extended periods
• Ability to move about within an office or remote workspace and exert up to 10 pounds of force occasionally
• Visual acuity sufficient for preparing and analyzing data, viewing computer screens, and extensive reading
• Repetitive motion involving wrists, hands, and/or fingers
• Ability to communicate effectively to exchange information
• Ability to engage in analytical, conceptual, and problem‑solving activities in a dynamic business environment

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously with a sense of urgency; and ability to meet deadlines

Work Environment

This job operates in a professional or remote office environment and requires operating standard office equipment and keyboards.

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Pay Transparency 235000 - 255000 USD