C

Cloudflare

Secures websites and runs apps on its network

Senior Customer Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeBogotá, Bogota, Colombia

About the Job

Requirements

  • Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
  • Expertise in web security, networking (DNS, routing, and DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • A track record in a quota-carrying or revenue role, with knowledge of SaaS metrics and enterprise sales cycles.
  • Presentation skills to explain technical details in the context of C-suite business strategy.

Responsibilities

  • Partner with Account Executives to lead technical discovery, build custom architectures, and run product demos and Proofs of Concept for Security, Networking, and Developer Platforms.
  • Oversee technical onboarding and implementation, serve as the main customer contact, monitor health scores and telemetry, accelerate time-to-value, and resolve bottlenecks.
  • Carry a variable quota tied to new business and account growth, and lead technical Quarterly Business Reviews to demonstrate return on investment to executives.
  • Maintain deep relationships with key stakeholders through onboarding, maturity, renewal, and expansion.
  • Use AI agents to automate routine work such as RFP responses, sandbox provisioning, and basic telemetry monitoring.

Desired Qualifications

  • Hands-on experience with Cloudflare's developer platform and AI tools, including Workers AI, AI Gateway, and Vectorize.
  • Experience with prompt engineering, large language model orchestration, or retrieval-augmented generation architectures.
  • Proficiency in Python, JavaScript, or similar languages for custom integration scripts and API connectors.

About the Company

Cloudflare

Secures websites and runs apps on its network

Cloudflare operates a network that protects websites, delivers online content and runs applications closer to their users. Businesses connect websites and internal systems to its services to filter malicious traffic, control access and improve performance, with security and computing running on shared infrastructure. Developers combine application code, object storage and databases with the network used for content delivery and traffic protection. Cloudflare earns revenue from subscriptions and usage charges, with free plans for basic features and negotiated contracts for larger organizations. Cloudflare was founded in 2009 and is headquartered in San Francisco, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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