Field Applications Engineer
ViaSat
Field Applications Engineer
ViaSat
Delivers subscription-based satellite internet services
At Viasat, the work you do helps people stay connected in ways that matter, from everyday moments to critical missions across air, land, sea, and space.
We’re a place for people who are curious, bold, and motivated by meaningful work. Here, you'll have the opportunity to make an impact, explore new possibilities, and grow your career in ways that align with your interests and goals. When you're ready to take on something new, you'll find leaders who support your development and help you turn your ambition into action.
Install and work with Communications-on-the-Move (COTM) SATCOM products. Hands-on field work in direct support of our troops. Does this sound exciting to you? Our Field Applications Engineers are integral to the continuous success of our state-of-the-art satellite communications equipment that enables our military to be in constant contact with each other even in the most remote locations worldwide.
In this role, you will support hub and terminal operations as a primary point of contact in Tampa, FL for our SATCOM systems which you will install, test, operate, monitor, maintain, and troubleshoot during the course of one year. There will be no slow days as you will be responsible for daily operations of complex SATCOM hub assets and mobile airborne SATCOM terminals, providing local and remote support to terminal users. You will be troubleshooting complex RF, IP networking, and software issues in a dynamic environment supporting live operations. Your exceptional customer service skills come into play as you serve as the primary customer interface on a daily basis. Viasat will ensure your success by providing you with training at our Carlsbad facility for up to 3 months prior to deployment. If you are interested in serving the needs of our military by providing hands-on support in a challenging environment – this might be the perfect position for you!
Install, test, operate, monitor, maintain, troubleshoot, and administer (number) satellite communications hubs and any associated remote terminals. Remotes are typically airborne mobile COTM platforms. Supported subsystems include RF, IP/networking, servers/virtualization, Windows machines, Linux machines, and proprietary software.
This is a customer-facing engineering role and includes briefing of key stakeholders, ticketing, documentation, and process improvement functions.
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Viasat provides high-speed satellite internet access for residential, business, and government customers, especially in areas where traditional broadband is limited. The service works by connecting customers to a global high-capacity satellite network through subscription-based plans (with different speeds and data allowances) and is supported by customer hardware such as modems and antennas. In addition to consumer internet, Viasat signs contracts with government and enterprise clients for specialized communication solutions. Compared with some competitors, Viasat relies on a broad satellite network to reach remote regions worldwide and serves a diverse mix of customers, including households, businesses, and government entities, sometimes offering savings on selected plans. The company’s goal is to provide reliable, high-speed internet connectivity across the globe, expanding access to underserved areas through its satellite technology and services.
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