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ViaSat

Delivers subscription-based satellite internet services

Field Applications Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeTampa, FL, USA$98k - $155k /yr

About the Job

Requirements

  • At least 5 years of experience working with IP-based Military SATCOM systems.
  • Ability to troubleshoot, document troubleshooting steps, and plan maintenance activities.
  • Working knowledge of Ku/Ka-band radio frequency equipment, Antenna Control Units, High Power Amplifiers, Uplink Power Control, tracking antennas, standard test equipment, and communications theory.
  • Working knowledge of Linux/Unix operating systems, server virtualization technologies, and IP networking and equipment, including configuration, operation, and troubleshooting of routers, switches, security appliances, and traffic shapers.
  • Ability to communicate technical topics to technical and non-technical audiences through written or verbal presentations.
  • Ability to pass skills testing for grip and static strength, dynamic lifting, and work/positional tolerances.
  • Current DoD 8570 IAT Level II certification (CCNA-Security, CySA+, Security+ CE, SSCP, or equivalent), or ability to attain it within 6 months of employment.
  • Active DoD Top Secret/SCI clearance.
  • Ability to travel up to 10%.

Responsibilities

  • Install, test, operate, monitor, maintain, troubleshoot, and administer satellite communications hubs and associated remote terminals, typically airborne mobile Communications-on-the-Move platforms.
  • Support hub and terminal operations as the primary point of contact in Tampa for SATCOM systems, including daily operations of complex SATCOM hub assets and mobile airborne SATCOM terminals.
  • Provide local and remote support to terminal users and troubleshoot complex radio frequency, IP networking, and software issues during live operations.
  • Serve as the primary customer interface, brief key stakeholders, manage ticketing and documentation, and contribute to process improvement.
  • Complete training at the Carlsbad facility for up to 3 months prior to deployment.

Desired Qualifications

  • Associate degree in telecommunications or a related discipline.
  • CCNA certification.

About the Company

ViaSat

Delivers subscription-based satellite internet services

Viasat provides high-speed satellite internet access for residential, business, and government customers, especially in areas where traditional broadband is limited. The service works by connecting customers to a global high-capacity satellite network through subscription-based plans (with different speeds and data allowances) and is supported by customer hardware such as modems and antennas. In addition to consumer internet, Viasat signs contracts with government and enterprise clients for specialized communication solutions. Compared with some competitors, Viasat relies on a broad satellite network to reach remote regions worldwide and serves a diverse mix of customers, including households, businesses, and government entities, sometimes offering savings on selected plans. The company’s goal is to provide reliable, high-speed internet connectivity across the globe, expanding access to underserved areas through its satellite technology and services.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Carlsbad, CA
Founded
1986

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