Wfm – Senior

EY- Global Delivery Services (GDS) – People Consulting (PC) - Work Force Management (WFM) – UKG WFM Boomi Senior

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for Senior Consultants with expertise in Boomi integration development within UKG Pro Workforce Management to join the GDS PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in the growth of the GDS PC team.

Your Key Responsibilities

• Design, build, and support end‑to‑end UKG Pro WFM integrations using the Boomi AtomSphere platform.
• Work across the full integration lifecycle including Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration, and Post‑Production Support involving third‑party systems.
• Implement API‑led and event‑driven integration patterns for both inbound and outbound interfaces.
• Perform data mapping, validation, transformation, and error handling across integrated systems to ensure data accuracy and stability.
• Analyse Boomi Process/Atom logs to diagnose integration issues, monitor system behaviour, and optimize workflows for performance and reliability.
• Ensure high quality, accuracy, and timeliness of all integration deliverables and technical documentation.
• Drive effective client communication and delivery cadence, collaborating closely with client stakeholders and project team members across global locations.
• Work on client engagements as part of a global distributed delivery team, coordinating across time zones and functions.
• Consistently deliver high‑quality outcomes to achieve strong client satisfaction and positive feedback from global project counterparts.
• Contribute to the development of thought leadership, collateral, tools, techniques, and methodologies to strengthen Workforce Management service offerings.
• Support and participate in EY practice initiatives and internal capability‑building efforts.

Skills and attributes for success

• Demonstrates strong analytical capability with a structured approach to problem‑solving.
• Ability to manage ambiguity, take ownership, and work proactively in dynamic environments.
• Strong communication and presentation skills, with the ability to engage diverse stakeholders.
• Cross‑cultural awareness and sensitivity, comfortable working with global teams.
• High energy levels, agility, and adaptability in challenging delivery environments.
• High integrity and commitment to working in new and demanding environments.
• Open to national and international travel for client engagements, subject to EY and country‑specific travel advisory guidelines.

To qualify for the role, you must have

• 6 - 9 years of relevant experience
• Minimum 4 years of experience in Workforce management (Time management, attendance, forecasting, scheduling, etc.) and Payroll consulting
• Bachelor’s degree or equivalent
• Experience of working in a consulting environment on global client projects
• Boomi Professional Developer Certification/Badge
• Strong understanding of REST/SOAP APIs, web services, data mapping and ETL frameworks.
• Proficiency in Groovy/JavaScript within Boomi is highly desired.
• Well versed in API testing tools like PostMan

Ideally, you’ll also have

• Demonstrated technical proficiencies in UKG WFM; a practical/business driven approach to solving complex global Workforce Management client challenges
• Strong technical knowledge and experience of end-to-end Workforce Management process 
• Analytical abilities and knowledge of Excel, Word and PowerPoint
• Expertise in process mapping and documentation using Visio and other tools
• Expertise in creating SOP, process documentation and work instructions
• Ability to undertake Workforce Management process review and improvement activities including the identification of process efficiencies and control effectiveness.
• Exposure to work force transformation programs enabled by technology. Led or been part of a work stream in multi work stream transformation program
• Involved in policy review, current Workforce Management assessments, vendor selections, designing payroll processes and strategies at global level, global payroll implementation support

What we look for

• Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team.
• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
• How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.