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The Cheesecake Factory

Restaurant chain with extensive dessert menu

Host/Hostess

Dining, Bar & Counter ServiceUpdated on Nov 10
Part-timeCharlotte, NC, USA$16 - $19 /hr

About the Job

Requirements

  • Experience working in restaurants or similar customer-service environments.
  • Ability to communicate effectively, stand for extended periods, and lift up to 25 pounds.
  • Ability to remain calm and effective in a high-volume environment and respond to on-the-fly requests with ease and poise.
  • Ability to understand point-of-sale systems and OpenTable or other digital/online reservation systems.
  • Availability to work weekends and some holidays, and to fill in as needed to ensure smooth and efficient restaurant operations.

Responsibilities

  • Provide hospitality by going above and beyond for every guest, learning regular guests’ names and preferences, and anticipating their needs.
  • Control the pace at the door and communicate with managers to control restaurant flow.
  • Know the menu and make genuine recommendations.
  • Keep the host stand clean.
  • Fill in as needed to support smooth and efficient restaurant operations.

About the Company

The Cheesecake Factory

Restaurant chain with extensive dessert menu

The Cheesecake Factory runs casual-dining restaurants with a wide menu of entrées and desserts, built on a family bakery legacy. Guests order large portions, with cheesecakes and other pastries playing a central role in the dining experience; the model scales from a wholesale bakery to restaurant locations with a consistent kitchen and menu. It stands apart by marrying a dessert-focused identity with a very large, eclectic menu and a bakery-origin story that helped it grow into a publicly traded chain (CAKE). Its goal is to expand into a nationwide brand known for generous portions and a broad, dessert-forward menu.

Company size
10,001+
Company stage
IPO
Headquarters
United States
Founded
1978

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