Digital Supply Chain Manager - Linear Ops, PV Sports and Linear Tech

Description

Come build the future of entertainment with us. Are you interested in shaping the future of how customers discover and experience live television?

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events like Thursday Night Football and broadcasts of traditional television stations. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide.

The Linear Operations team enables the seamless delivery of television channels and pop-up stations on Prime Video through end-to-end channel lifecycle management, metadata orchestration, and quality assurance, supporting over 20+ global marketplaces. We're pioneering a new generation of digital supply chain to accelerate our market position and global reach.

We are seeking a talented Digital Supply Chain Manager who can help support our future as we grow our business around the world. If you are analytical and able to think big, with a passion for TV and movies, come join our highly collaborative team. You will have the opportunity to drive programs and grow professionally alongside your colleagues and own projects.

This role is located in Seattle, Los Angeles, New York, Austin or Arlington.

Key job responsibilities
• Collaborate with product management, engineering, merchandising, operations, program teams, and external stakeholders to launch linear channels on Prime Video

• Track progress against goals and metrics, escalating obstacles to leadership to achieve program objectives

• Maintain reporting and dashboards for critical metrics, providing regular updates to management

• Execute programs with guidance from senior team members, managing content delivery and publishing workflows

• Identify operational roadblocks and build a backlog of tooling improvements

• Build relationships with partner teams and digital provider representatives

• Monitor metadata quality initiatives and systems to enhance customer experience

• Participate in process improvement efforts to optimize cross-team processes and improve delivery

• Partner with teams in India and Costa Rica to identify, standardize, and hand over tasks that drive efficiencies and scale operations

A day in the life
You will help define and execute programs to bring new linear channels to Prime Video, delivering a best-in-class customer experience through accurate and timely metadata. A successful candidate will be detail-oriented, analytical, customer-focused, and team-oriented, with strong organizational skills and the ability to meet deadlines.

About the team
We manage programs and workflows that deliver live streaming content to Amazon customers. We interact with media and metadata partners, manage onboarding and publishing processes, and define operational procedures to deliver engaging content to Prime Video customers. We build diverse teams where all voices rally around the customer to deliver delightful experiences. We seek people who want to shape both the customer experience and team culture. And we're fun!

Basic Qualifications

- Bachelor's degree or equivalent, or 2+ years of equivalent experience
- 2+ years of program or project management experience
- 2+ years of working cross functionally with tech and non-tech teams experience
- 2+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Knowledge of large scale automation and workflow management or equivalent
- 2+ years of Digital Supply Chain Management (end-to-end digital workflows, metadata integration, and channel launch operations)

Preferred Qualifications

- 2+ years of driving end to end delivery, and communicating results to senior leadership experience
- Experience working at either a studio or cable/premium television network
- Experience with variety of digital media workflows
- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
- Experience communicating technical concepts to a non-technical audience
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.