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Accor

Global hotel management, franchising, loyalty programs

Receptionist

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timeLyon, FranceNo salary listedIn-person

About the Job

Requirements

  • The candidate must be a student seeking part-time employment.
  • The candidate must be available on Thursdays, Fridays, Saturdays, and Sundays.
  • The candidate must be autonomous, organized, dynamic, and punctual.
  • The candidate must have an excellent sense of welcome and service.
  • The candidate must be comfortable working with customers.
  • The candidate must have indispensable English proficiency.
  • The candidate must master Fols and Résaweb software.
  • The candidate must master English.

Responsibilities

  • Welcome and assist customers professionally and courteously.
  • Perform check-in and check-out procedures.
  • Respond to customer requests and provide information about the hotel and Lyon.
  • Manage reservations and routine reception operations.
  • Ensure customer satisfaction and comfort.
  • Maintain the reception area properly.

Desired Qualifications

  • A first experience in hospitality or customer relations is appreciated but not required.
  • Knowledge of Accor software is a plus.
  • Another language is a plus.
  • Similar experience is a plus.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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