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Sopra Steria

IT consulting, digital services, and transformation

PLM Application Support Engineer - m/w/d

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeHamburg, GermanyNo salary listed

About the Job

Requirements

  • You have a technical vocational qualification, a technical degree, or comparable practical experience.
  • You have initial exposure to product lifecycle management, product data management, enterprise resource planning, or computer-aided design systems.
  • You have basic knowledge of information technology systems and a good understanding of technical error analysis.
  • You communicate confidently in German at least at B2 level and have good English skills.

Responsibilities

  • Provide second-level support for PTC Windchill and related computer-aided design applications.
  • Contribute to incident and problem management.
  • Analyze and track support cases and develop solutions together with the development team.
  • Support administration and configuration.
  • Manage user accounts, roles, and permissions.
  • Create and update documentation and knowledge-base articles.
  • Contribute to the continuous improvement of processes and services.

Desired Qualifications

  • Initial practical experience with product lifecycle management or product data management systems, ideally PTC Windchill, for example as a user or administrator.
  • Basic knowledge of common computer-aided design tools such as SolidWorks, NX, CATIA, or AutoCAD.
  • Familiarity with information technology infrastructure library processes, such as incident, problem, and change management.

About the Company

Sopra Steria

IT consulting, digital services, and transformation

Sopra Steria provides consulting, digital services and solutions to help large organizations transform their business through technology. Its offerings cover strategy, systems integration, cloud, cyber security, software development, and managed services, designed to be delivered end to end—from assessing needs and designing a plan to implementing and operating IT systems. The company combines deep knowledge of many industries with a collaborative approach to tailor projects to each client and to deliver measurable, sustainable improvements in performance. Differentiators include its European scale (about 51,000 employees across roughly 30 countries), broad scope—from strategy to operation—and emphasis on practical outcomes that help clients stay competitive. The group’s goal is to put digital to work for its clients in a way that creates a positive, more productive future for all stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1968

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