Full-Time

Sr. IT Support Engineer

Confirmed live in the last 24 hours

Verkada

Verkada

1,001-5,000 employees

Provides integrated security solutions for enterprises

Enterprise Software
Cybersecurity

Compensation Overview

$70k - $110kAnnually

+ Sales Incentives + Discretionary Bonuses + Equity (RSUs)

Senior

New York, NY, USA

Supporting all east coast teams.

Category
Customer Success & Support
IT Support
IT & Security
Required Skills
iOS/Swift
Android Development
Requirements
  • Exceptional customer service
  • Strong verbal and written communication skills.
  • Effective teamwork and collaboration abilities.
  • Proficiency with macOS, Windows, iOS, and Android devices.
  • Experience administering G-Suite, Okta, Zoom, Slack etc.
  • Familiarity with AV hardware/software
  • General networking knowledge
  • Flexibility to address urgent issues outside standard working hours.
Responsibilities
  • Troubleshooting IT issues and researching effective solutions.
  • Administering and managing access to a variety of SaaS applications.
  • Procuring, managing, and maintaining IT equipment and vendor relationships.
  • Collaborating with business units on cross-functional projects.
  • Ensuring secure and cost-effective SaaS account management.
  • Supporting all east coast teams
  • Analyzing and improving processes and implementing new workflows as needed.
  • Managing office moves and expansions

Verkada offers security solutions for businesses, focusing on hybrid cloud video surveillance, access control systems, and environmental sensors. Their video surveillance combines on-site cameras with cloud storage for secure and accessible footage, while the access control system provides insights into facility access. Verkada's products are designed to be easy to manage and scalable, making them suitable for large enterprises, educational institutions, and government organizations. The company generates revenue through hardware sales and subscription-based software services that include cloud storage and real-time monitoring.

Company Stage

Series D

Total Funding

$431.8M

Headquarters

San Mateo, California

Founded

2016

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for cloud-based security in education boosts Verkada's market potential.
  • Integration with AI-driven analytics enhances security insights and customer value.
  • Expansion in EMEA opens new markets and growth opportunities for Verkada.

What critics are saying

  • Increased competition may impact Verkada's market share and pricing power.
  • Rapid EMEA expansion could lead to operational challenges and integration issues.
  • Dependency on technology partners poses risks if partners face difficulties.

What makes Verkada unique

  • Verkada offers a unified platform integrating video, access, and environmental monitoring.
  • Their hybrid cloud model ensures secure, accessible video surveillance from anywhere.
  • Verkada's solutions are scalable, catering to growing enterprise security needs.

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Benefits

Generous company paid medical, dental & vision insurance coverage

Unlimited paid time off & 11 companywide paid holidays

Wellness allowance

Commuter benefits

Healthy lunches and dinners provided daily

Paid parental leave policy & fertility benefits