Instructional Design Senior Manager - Talent Development and Learning

                                                                          Job Description

Job Title - Instructional Design – Senior Manager - T&O- (S&C GN)

Management Level: 6 – Senior Manager

Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai

Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline

Good to have skills: Whatfix, walk me, ADDIE model

Experience: Minimum 13+ year(s) of experience is required

Educational Qualification: Any Bachelors Fulltime

Job Summary:

As a Talent & Organization (T&O) professional in the S&C Global Network, you’ll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process.  Essentially, you’ll be part of the team that is creating the workforce of the future!

Roles & Responsibilities:

• Lead learning efforts for large-scale as well as niche business transformation programs.
• Develop learning strategies that are aligned with client’s business and talent strategies, driving positive change, innovation, and development across the client organization.
• Collaborate across the client organization with their business leaders and executives to identify and develop specific solutions for their learning needs and growth.
• Supervise the learning development team on projects; be the primary point of contact for external and internal stakeholders for program scope, budget, timelines, progress, risks, escalations, and updates; monitor effectiveness of learning programs; and recommend new approaches to enhance learning solution offered.
• Demonstrate multiple levels of stakeholder management, across different groups of internal (within Accenture) as well as external (outside of Accenture) stakeholders.
• Negotiate learning contracts.
• Program manage multiple Learning and Talent programs across the practice’s portfolio.
• Assist practice leads to develop high-performing teams and individuals while ensuring they have the required resources.
• Lead business development by spearheading proposals for new work and building client relationships.
• Lead organizational and practice initiatives; design and develop an adaptable and agile capability that aligns with the practice’s strategic direction and goals.
• Be seen and recognized as a thought and practice leader, who builds on the practice’s strengths and brings new perspectives to the team; be an expert in at least one niche area of learning design / technology / experience.

Professional & Technical Skills:

• Education - Graduate/Post Graduate
• Proven experience as a learning and development leader or broader HR leader
• Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience

• Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification
• 13+ years of experience in the areas of learning strategy, design, delivery, and technology
• 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment
• 5+ years of corporate learning experience (preferably in consulting companies)
• Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work
• Collaborative working experience in the space of change, talent, and performance management
• Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable
• Practical experience in learning advisory and business needs consulting
• Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk
• Experience in leading and managing agile learning programs in a fast-paced environment
• Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions
• Experience in working with global teams, cultures and industries
• Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development
• Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients)
• Experience in the innovative application of eLearning technologies

Additional Information:

• Ability to program manage multiple learning programs simultaneously
• Ability to craft, sell, and deliver fit-for-purpose learning solutions
• Extensive knowledge of learner-centric, performance-based instructional theories, adult learning principles, neuro-science and behavior-backed design principles/methodologies, and how to leverage these along with communication and other change management components for an integrated, holistic learning solution
• In-depth, expert-level, demonstrated knowledge of new, upcoming and disruptive technologies impacting various industry groups and their learning needs
• Strong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high-quality results
• Strong analytical skills and experience using and presenting data to make decisions
• Ability to work effectively in an agile, continuously evolving, and sometimes ambiguous environment
• Proven ability to build strong relations with multiple stakeholders
• Sharp business acumen
• Excellent interpersonal skills with Business leaders, team members, and vendors
• Empathetic leader with expert communication, mediation, influencing, and coaching skills
• Innovative and proactive problem-solving skills
• Strong multi-tasking ability
• Strong program management skills (budget management, project planning, time management, communication, decision-making, presentation, organization, and interpersonal skills)
• Strong analytical skills
• Structured problem solving
• Cross-cultural competence
• People leadership skills
• Strategic and creative mindset

About Our Company | Accenture

• Education - Graduate/Post Graduate
• Proven experience as a learning and development leader or broader HR leader
• Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience

• Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification
• 13+ years of experience in the areas of learning strategy, design, delivery, and technology
• 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment
• 5+ years of corporate learning experience (preferably in consulting companies)
• Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work
• Collaborative working experience in the space of change, talent, and performance management
• Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable
• Practical experience in learning advisory and business needs consulting
• Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk
• Experience in leading and managing agile learning programs in a fast-paced environment
• Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions
• Experience in working with global teams, cultures and industries
• Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development
• Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients)
• Experience in the innovative application of eLearning technologies

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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