Quality Technician - Quality

What you’ll do:

PRIMARY FUNCTION:

Reports to the Site Quality Manager or designated authority. The QMS Quality Technician provides direct support to the QMS Engineer and Repair Station Quality Engineer by assisting with quality management system activities, repair station compliance, audit readiness, training records, document control, corrective action follow-up, and quality data maintenance. This position helps ensure compliance with internal procedures, customer requirements, AS9100, FAA Repair Station requirements, and applicable regulatory standards while supporting timely completion of quality deliverables and continuous improvement activities.

ESSENTIAL FUNCTIONS: 

•    Supports the QMS Engineer with maintenance of the Quality Management System, including procedures, forms, work instructions, objective evidence, and related quality records.
•    Assists with internal, layered process, product, and process audits by preparing audit documentation, collecting evidence, documenting observations, and tracking action items through closure.
•    Provides support to the Repair Station Quality Engineer with FAA Repair Station quality activities, including record review, compliance checks, training records, and readiness for FAA, EASA, customer, and internal audits.
•    Maintains and updates training matrices, training assignments, training completion records, and supporting documentation to ensure personnel training status remains current and audit-ready.
•    Coordinates QMS document control activities, including routing, tracking, formatting, revision support, and release follow-up for procedures, forms, and quality documentation in applicable systems.
•    Assists with corrective and preventive action activities by gathering data, organizing records, following up with owners, and verifying completion of assigned actions.
•    Reviews and maintains nonconformance, rejection, repair station, audit, calibration, and quality system records for completeness, accuracy, and compliance with applicable requirements.
•    Collects, organizes, and reports quality metrics, audit status, training status, calibration status, and other QMS performance data as required.
•    Provides administrative and technical support for audit preparation, customer requests, regulatory documentation, and quality system reviews.
•    Participates in continuous improvement activities focused on improving QMS compliance, repair station readiness, record accuracy, document control, and process efficiency.
•    Performs other related quality duties as assigned.

Qualifications:

REQUIRED QUALIFICATIONS:

•    High School Diploma or GED from an accredited institution.
•    Minimum 3 years in a quality role within manufacturing, or working with a quality system 
•    Relocation is not offered for this role. Candidates must reside within a reasonable commuting distance of the Irvine, CA facility to be considered.
•    This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee.

PREFERRED QUALIFICATIONS:
•    Experience supporting AS9100, FAA Repair Station, EASA, customer, or internal audit activities.
•    Experience with document control, training records, calibration tracking, corrective action follow-up, or quality management system administration.
•    Experience using quality systems, ERP systems, document control systems, training databases, or calibration tracking tools.
•    Familiarity with aerospace manufacturing, repair station operations, inspection records, nonconformance documentation, and customer quality requirements.
•    ASQ certification, internal auditor training, FAA Repair Station awareness training, or other quality-related training is a plus.
•    Strong organizational skills with the ability to manage multiple priorities, maintain accurate records, and follow up on open actions in a timely manner.

Skills:

POSITION CRITERIA:
•    Attendance/Punctuality/Dependability - Is consistently at work and on time; uses time efficiently; follows instructions; and completes assigned tasks in support of QMS and Repair Station priorities.
•    Quality/Quantity - Demonstrates accuracy, attention to detail, and thoroughness when reviewing records, updating logs, maintaining training documentation, and supporting audit readiness.
•    Safety and Security - Follows safety procedures; reports potentially unsafe conditions; and uses equipment, materials, and documentation systems properly.
•    Technical Skills - Pursues training and development opportunities; builds knowledge of QMS, AS9100, FAA Repair Station requirements, document control, calibration, audits, and corrective action processes.
•    Oral Communication - Communicates clearly with Quality, Operations, Engineering, Repair Station, suppliers, and other internal stakeholders; asks questions and escalates concerns when needed.
•    Written Communication - Prepares clear, accurate, and complete records, logs, summaries, audit evidence, and follow-up communications.
•    Teamwork - Treats colleagues, suppliers, internal customers, and external customers with respect; supports cross-functional quality activities and contributes to a positive team environment.
•    Organizational Support - Follows policies and procedures; maintains confidentiality of quality and compliance records; and supports business objectives related to customer satisfaction, compliance, and continuous improvement.
•    Professionalism - Accepts responsibility for assigned actions; follows through on commitments; maintains a sense of urgency; and communicates with tact and respect.
•    Reasoning Ability - Applies common sense and problem-solving skills to follow written, oral, and diagram-based instructions and identify record or process issues requiring escalation.
•    Computer Skills - Uses Microsoft Office and applicable quality systems to maintain records, track actions, analyze data, and support communication of quality status.

•    Ability to read and interpret procedures, work instructions, quality records, training records and customer requirements.
•    Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.

#LI-CD1