Manager Product Practice Operations

What’s the role?
As the Manager, Product Practice Operations, you will deliver Product Practice initiatives that improve product ownership capability, standards adoption and practitioner experience. Partner directly with Product Practice Leads, Product Owners and Delivery Units to support the rollout and embedding the Practice’s ways of working. Support the development and management of the Product Owner community across Westpac. 

Your key responsibilities will include: 

• Standards Adoption: Supports Product Owners to apply standards, playbooks and reference patterns.
• Capability and Community: Coordinates learning, workshops, coaching and Product Owner onboarding, including maintaining practice resources, tools, templates and materials
• Practice Operations: Produce Practice reporting, insights and governance inputs. 

What do I need?
To be successful in this role you will have prior practitioner experience and will be able to work in a fast-paced environment, with experience managing various competing priorities and adapting the plan when needed. You'll be well versed in influencing stakeholders through expertise and credibility and build trusted working relationships.

Additional skills and experience required include:  

• Data Analysis, reporting and insight generation
• Experiencing managing a large community of stakeholders across a range of channels (email, Teams, SharePoint, Viva Engage)
• Coaching, facilitation, and learning delivery 
• Experience in managing / maintaining Microsoft SharePoint sites