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Kaiser Permanente

Integrated healthcare provider and payer platform

Imaging Technician Aide

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timeSacramento, CA, USANo salary listedIn-person

About the Job

Requirements

  • Six months of experience or successful completion of a Kaiser externship is required; current KP Coalition employees have this experience requirement waived under the National Agreement.
  • A high school diploma or General Education Development (GED) is required.
  • Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California is required.
  • Basic Life Support is required.
  • Ability to read, write, and comprehend medical information is required.
  • Must pass a medical terminology test.
  • Ability to effectively present information verbally and in writing is required.
  • Demonstrated ability to use a personal computer is required.
  • Must be willing to work in a Labor Management Partnership environment.
  • Must adhere to the applicable position specifications outlined in the collective bargaining agreement.

Responsibilities

  • Assist in the examination and treatment of patients under the direction of a physician and/or designee.
  • Interview patients and measure vital signs and other pertinent information as required by the department.
  • Record information in patients' medical records.
  • Prepare treatment rooms and patients for examination.
  • Inventory, order, and replenish medical supplies and materials.
  • Schedule appointments, perform clinical tasks, and complete appropriate forms as required by the department.
  • Record laboratory values and other treatment documentation as required by the department.
  • Clean, process, sterilize, and check instruments as needed.
  • Perform computer data-entry functions and clinical or technical skills specific to the department.
  • Perform other related duties as necessary.
  • Practice customer-service standards defined by the Medical Center and department; anticipate customer needs, listen, take responsibility within scope, and take proactive steps to resolve issues.
  • Respond promptly to alarms and patient requests, and facilitate customers' ability to use resources.
  • Maintain a clean, orderly, and functional work environment.
  • Act as a resource and mentor to new employees, students, and other team members.
  • Participate actively in departmental professional-development activities.
  • Manage difficult or conflict situations constructively and seek appropriate assistance.
  • Take accountability for own actions and support a collaborative labor-management partnership environment.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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