Post Close Operations Associate @ Figure

About Figure

Figure is transforming the trillion dollar financial services industry using blockchain technology.

In five short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation.

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

Forbes America’s Best Startup Employers

Forbes Top 50 Blockchain Companies

Figure Series D Announcement

About the Role
Figure is looking for an experienced backend Mortgage/HELOC originating professional to join our Operations team. In this role you will own the mortgage and HELOC post close process from beginning to end and work cross functionally internally and externally representing Figure in any document requests. The Post Close Operations Associate will manage all investor inquiries related to recorded deed of trust, note, assignments of mortgage, managing/shipping of trailing documents, as well as processing and recording of Assignments of Mortgage. Join this innovative team and make a big impact!

What you’ll do

Partner with customer operations and processing to ensure a smooth post close mortgage process
Provide exceptional customer service to both internal and external customers
Be process focused and continuously look for opportunities for improvements and efficiencies
Work independently to prioritize work based on investor delivery expiration and closing dates
Monitor closing packages and/or check credit packages into proprietary system that were received for shipping
Register loans with MERS within required turn times and transfer as appropriate on service release loans
Review original closing documents to ensure they were properly executed.
Follow up on, review, request corrections on all trailing documents.● Monitor, track and process Assignments of Mortgage from our partners.
Other Duties as assigned

What we look for

Experience residential mortgage lending with Post Closing experience preferred
Ability to work and thrive in a fast-paced, startup environment with little direction and meet tight deadlines
Proven ability to provide professional and concise communications with cross functionally and resolve any issues including suspense conditions within response deadlines
Exceptional customer service skills to work with external customers and cross functionally
Ability to organize and manage a large pipeline of loans
Analytical skills and drive to look for process improvements and ways to digitize and automate processes
In depth knowledge of HELOC loans, FNMA, FHLMC, and private investor products
Thorough understanding of Federal and State regulations including but not limited to HELOC and Conventional guidelines, RESPA, TILA, HOEPA, and QM.
Knowledge of State and County recording requirements and needs

Benefits and Perks

Competitive salary and growth opportunities
Company quarterly performance based bonus
Equity stock options package
Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
Employer funded life and disability insurance coverage
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Up to 12 weeks paid family leave
In office, remote, and hybrid work location options
Home office and technology stipend for those working outside of a traditional office more than 75% of the time
Flexible time-off plan to empower employees to take the time off that they want and need
Continuing education reimbursement
Routine Team swag deliveries!

For CO, NY, CA and WA residents, the salary starts at $19.46 - $24.32/hr 15% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location.

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-SB1 #LI-Onsite

Compensation Overview

6 month growth

1 year growth

2 year growth

Benefits