GovCIO

Federal IT modernization and cybersecurity services

ServiceNow Architect - Multiple Teams

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeArlington County, Arlington, VA, USA$151k - $235k /yr

About the Job

Requirements

A bachelor's degree and 12+ years of infrastructure or cloud engineering experience, or commensurate experience.
8–12+ years of ServiceNow experience.
Expertise in ServiceNow platform architecture.
Strong understanding of the Common Service Data Model (CSDM) framework.
Experience in configuration management database (CMDB) design and governance.
Proficiency in workflow automation.
Experience with ServiceNow AI and Now Assist.
Hands-on expertise with Integration Hub and application programming interfaces (APIs).
Knowledge of Information Technology Infrastructure Library (ITIL) processes.
Experience in JavaScript development.
Experience with IT Operations Management (ITOM) discovery and automation.
An active Secret clearance and ability to attain Drug Enforcement Administration (DEA) suitability.

Responsibilities

Design scalable ServiceNow solutions aligned to enterprise architecture goals.
Lead implementation of IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Strategic Portfolio Management (SPM), configuration management database (CMDB), and automation capabilities.
Architect CSDM-based service models and CMDB structures.
Implement ServiceNow AI capabilities, predictive intelligence, and virtual agents.
Automate workflows and improve operational efficiency.
Define platform governance, integrations, and development standards.
Support roadmap planning and platform maturity assessments.
Integrate ServiceNow with enterprise systems and cloud environments.

Desired Qualifications

Certified Technical Architect (CTA) certification.
Certified Application Developer certification.
Certified Implementation Specialist certification.
ITIL Foundation certification.

GovCIO is currently hiring a ServiceNow Architect (AI + CSDM + Automation) with an active Secret clearance to integrate security practices into software development and infrastructure operations by automating secure delivery pipelines, compliance controls, vulnerability management, and deployment processes. This role is based in Arlington, VA, as a hybrid/remote position.

Responsibilities

Responsibilities:

Design scalable ServiceNow solutions aligned to enterprise architecture goals
Lead implementation of ITSM, ITOM, ITAM, SPM, CMDB, and automation capabilities
Architect CSDM-based service models and CMDB structures
Implement ServiceNow AI capabilities, predictive intelligence, and virtual agents
Automate workflows and improve operational efficiency
Define platform governance, integrations, and development standards
Support roadmap planning and platform maturity assessments
Integrate ServiceNow with enterprise systems and cloud environments

Qualifications

Qualifications:

Bachelor's with 12+ years of infrastructure/cloud engineering experience (or commensurate experience)

Required Skills and Experience:

8–12+ years of ServiceNow experience
Expertise in ServiceNow platform architecture
Strong understanding of the CSDM framework
Experience in CMDB design and governance
Proficiency in workflow automation
Experience with ServiceNow AI and NowAssist
Hands-on expertise with Integration Hub and APIs
Knowledge of ITIL processes
Experience in JavaScript development
ITOM discovery and automation

Preferred Skills and Experience:

Certified Technical Architect (CTA) preferred
Certified Application Developer
Certified Implementation Specialist
ITIL Foundation

Clearance Required: Must have an active Secret clearance and be able to attain DEA suitability

Posted Salary Range

USD $151,000.00 - USD $235,000.00 /Yr.

About the Company

GovCIO

Federal IT modernization and cybersecurity services

GovCIO provides IT services and digital solutions to the U.S. federal government, including IT modernization, digital services, data analytics, cybersecurity, DevSecOps, and management consulting. It wins prime federal contracts and delivers services through business units like Health and Civilian Agencies, National Security Solutions, and Veteran and Enterprise Technology Solutions, plus GovCIO Media & Research as a separate subsidiary. Primary customers include federal health agencies (VA, HHS), national security and civilian agencies, and it leverages contract vehicles such as VA's T4NG2. The company aims to help the government transform its IT landscape by delivering mission-critical technology and analytics at scale, supported by growth through strategic acquisitions and rebranding.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Washington DC, District of Columbia
Founded: 2010

Recently Posted Jobs

Explore more opportunities at GovCIO

See more jobs