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Petco

Retail pet supplies, grooming, veterinary care

Groomer

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeLancaster, PA, USAIn-person

About the Job

Requirements

  • Successful completion of Petco's Pet Stylist Apprentice program, previous professional grooming experience, or completion of a technical grooming training program.
  • A high-school diploma or GED is preferred but not required.
  • Use independent judgment and problem-solving, with guidance from the Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary.
  • Demonstrate commitment to productivity, performance, and ownership of the role in the grooming salon.
  • Demonstrate attention to detail when executing grooming services.
  • Have a genuine passion for animals and a desire to continue a career in pet grooming.
  • Have expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
  • Demonstrate proficiency in breed-specific cuts, styling techniques, and grooming standards.
  • Communicate verbally and in writing with pet parents and grooming team members.
  • Handle pets of all sizes and temperaments with care and empathy.
  • Be available to work weekends, evenings, and holidays as required by the grooming schedule.
  • Bend, kneel, lift up to 30 pounds as necessary, and stand for long periods.
  • May need to work at heights using a two-step ladder or other support tools for cleaning and maintenance duties.

Responsibilities

  • Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parents' instructions, breed standards, and company policies and procedures.
  • Operate and maintain grooming instruments, including clippers, blades, shears, brushes, and dryers.
  • Prioritize the well-being and safety of animals in the salon, monitor pets for signs of discomfort, illness, or injury, and promptly report concerns to pet owners and store management.
  • Evaluate each pet's needs, considering coat type, skin conditions, and temperament.
  • Interact professionally and effectively with pet parents, provide customer service, address grooming-related inquiries, offer grooming recommendations, and resolve questions or concerns promptly.
  • Educate pet parents and provide custom recommendations on grooming maintenance, at-home care practices, and products to promote pets' well-being.
  • Maintain a clean and safe grooming area and salon; disinfect and sanitize grooming tools and equipment; perform daily and weekly cleaning duties according to hygiene and sanitation policies; and complete assigned cleaning and maintenance, including cleaning air filters, vents, and drains.
  • Apply Petco grooming policies, standards, and guidelines to ensure safety, quality, and consistency, and maintain standards in the grooming salon.
  • May train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader.
  • Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

About the Company

Petco

Retail pet supplies, grooming, veterinary care

Petco is a comprehensive retailer in pet care, offering a broad range of products and services for pet owners through both online and physical stores. It sells pet supplies and also provides grooming, training, and veterinary care, with additional subscription-based delivery services. Revenue comes from product sales, service fees, and loyalty program memberships (Pals Rewards). The company differentiates itself by delivering a one-stop experience that combines retail, services, and a rewards program, supported by an omnichannel presence. Its goal is to be a trusted, convenient partner for pet owners by providing convenient access to quality products and essential pet care services while building lasting customer relationships through rewards.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1965

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