Role Responsibilities:
\nMinimum Qualifications:
\nPreferred Qualifications:
\nPendo Description:
\nPendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
\nCome join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
\nEEOC
\nWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
\nAccessibility
\nPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
\nCompensation
\nOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
\nThe expected salary range for this role to be performed in the following locations is:
\nNew York, NY; 90,000 - 112,500
\nIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
\n#LI-KW1
#LI-Hybrid
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Enhances software user experience and engagement
$90k - $112.5k/yr
Mid
No H1B Sponsorship
Boston, MA, USA + 1 more
More locations: New York, NY, USA
This role requires in-person presence for planning and executing events, indicating a hybrid work model.
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Pendo helps businesses improve their software to enhance user experiences. Their platform integrates with existing digital products, providing tools for user analytics, feedback collection, and in-app messaging. This allows product teams to understand user behavior and make informed decisions to improve their offerings. Pendo primarily serves software companies, tech startups, and enterprises in the software-as-a-service (SaaS) sector. Unlike competitors, Pendo focuses specifically on user engagement and product improvement, ensuring that clients can meet the high expectations of today's users. The company's goal is to support clients in achieving growth and success by enhancing the overall experience of their digital products.
Company Size
1,001-5,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$468.3M
Headquarters
Raleigh, North Carolina
Founded
2013
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Remote Work Options
Professional Development Budget
Parmi les acronymes du monde du marketing et de la relation client celui de Customer Engagement Platform revient de plus en plus régulièrement dans les conversations d’experts. Mais de quoi s’agit-il exactement ? Quels sont les avantages de cette nouvelle catégorie d’outils ? Et surtout, en quoi diffère-t-elle d’autres plateformes, comme la CDP (Customer Data Platform) ?. La Customer Engagement Platform en bref. Des capacités proches de la CDP
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Pendo also recently acquired Zelta, an AI startup also founded by Pierce Healy, Conor McGuinness, and Mick Cunningham in 2022
ピックアップリリースはBRIDGEのDiscord「プレス共有」チャンネルに投稿していただいた公開済みプレスリリースから特に気になったものをピックアップしてまとめたもの。情報をお持ちの方はこちらからDiscordに参加して共有してください. 企業のデジタルトランスフォーメーション(DX)が加速する中、AI、ブロックチェーン、自動化技術など、最新のテクノロジーを活用したソリューションが次々と登場している。なかなか全体像を把握しづらい状況の中、ある程度の情報をまとめることで「バーティカル」領域の動きを可視化してみたいと考えた。. 本稿でまとめているのはスタートアップ(VCなど特定投資家から外部出資を受ける企業)の発表で概ね1週間以内の情報。今週は法務、顧客対応、製造、建設、組織運営など、様々な分野でサービス改善やリリースがあり、やはり全体的に AI 活用の発表が目立った。
Announces strong early adoption of AI features now available across the Pendo One platformRALEIGH, N.C. and NEW YORK, July 31, 2024 /PRNewswire/ -- Pendo, the all-in-one product experience platform, today announced that it has acquired Zelta AI, a New York City-based startup that automates collection of customer feedback and leverages AI to uncover actionable insights from the data. The acquisition continues Pendo's rapid pace of AI innovation — the company has released nearly a dozen AI features and products in the last 12 months, including Pendo Listen, a new product in the Pendo One platform that accelerates product discovery so companies can build and launch successful products faster.Zelta will become part of Pendo Listen, enabling product teams to get AI-powered insights from troves of their user feedback data spread across 150+ sources, like Gong and Zoom calls, support tickets, social review sites, Salesforce records, email and more. Zelta unlocks this data with single-click integrations, effectively eliminating the need to triage user feedback. By combining this data with user feedback and behavioral analytics already accessible in the Pendo platform, product teams will have the most complete view of the customer and the confidence to deliver products that customers love — and are willing to pay for."AI is transforming how companies build products with Pendo, and this acquisition accelerates that transformation." Post this"AI is transforming how companies build products with Pendo, and this acquisition accelerates that transformation," said Todd Olson, CEO and co-founder of Pendo. "Users share feedback wherever it's convenient for them, scattering insights that companies need to grow their businesses or retain customers