Full-Time

Field Marketing Manager

Confirmed live in the last 24 hours

Pendo

Pendo

1,001-5,000 employees

Enhances software user experience and engagement

Compensation Overview

$90k - $112.5k/yr

Mid

No H1B Sponsorship

Boston, MA, USA + 1 more

More locations: New York, NY, USA

This role requires in-person presence for planning and executing events, indicating a hybrid work model.

Category
General Marketing
Growth Marketing
Growth & Marketing
Connection
Connection
Connection
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Requirements
  • Bachelor’s degree and minimum three (3) years of relevant experience, including event planning and sales partnership
  • Demonstrated ability to collaborate effectively with cross-functional teams
  • Strong project management and effective communication skills
  • Comfortable and flexible in a fast-changing environment with a “quick start” mentality and high production output, with the ability to work independently and as part of a team
  • Ability to travel
Responsibilities
  • Partner closely with the Enterprise sales team to understand their needs, goals, and objectives. Collaborate with Marketing and Sales to develop and execute targeted marketing campaigns and tactics that support those objectives; adjusting course as needed in response to changing conditions.
  • Collaborate effectively with the Marketing and Sales teams and various leaders and executives to ensure that our events and programs are successful, and that all prospects and customers are receiving an on-brand, best-in-industry experience regardless of how they interact with our programs.
  • Plan, execute, and manage regional in-person field marketing events in the US that are compelling and engage target audiences, generate qualified leads, and build brand awareness.
  • Analyze event and program performance metrics and identify areas of improvement and actionable recommendations for future programs
  • Travel to events to oversee on-site execution and ensure all attendees receive a best-in-class experience.
  • Collaborate with the marketing team to create high-quality content assets that resonate with our target audience and support sales efforts.
Desired Qualifications
  • Background in B2B SaaS event marketing or sales environment
  • Creative and strategic thinker that is detail-oriented and has a positive and proactive approach
  • Ability to leverage corporate campaigns alongside field initiatives to drive full funnel demand
  • Proficiency in Google Suite, Salesforce, Outreach, and Splash

Pendo helps businesses improve their software to enhance user experiences. Their platform integrates with existing digital products, providing tools for user analytics, feedback collection, and in-app messaging. This allows product teams to understand user behavior and make informed decisions to improve their offerings. Pendo primarily serves software companies, tech startups, and enterprises in the SaaS sector. Unlike competitors, Pendo focuses specifically on user engagement and product improvement, ensuring clients can meet the high expectations of users today. The company's goal is to help clients achieve growth and success by enhancing the overall experience with their digital products.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$468.3M

Headquarters

Raleigh, North Carolina

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Pendo achieved $200 million in annual recurring revenue, indicating strong financial health.
  • Acquisition of Zelta AI enhances Pendo's AI-driven product features.
  • Pendo's expansion into financial services offers new growth opportunities.

What critics are saying

  • Employee turnover, like Bret DiMarco's departure, could disrupt strategic initiatives.
  • Rapid AI innovation requires Pendo to maintain clear differentiation and upskill employees.
  • Integration challenges with Zelta AI may affect expected synergies.

What makes Pendo unique

  • Pendo integrates AI to enhance user feedback and analytics capabilities.
  • Pendo's platform offers seamless integration with existing client products.
  • Pendo focuses on improving both employee and customer software experiences.

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Benefits

Remote Work Options

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

-10%
FF News
May 7th, 2025
Exclusive: “The App-To-Productivity Conundrum” – Trisha Price, Pendo In ‘The Fintech Magazine’

An explosion of apps in the back office could be jeopardising the very thing they were designed to improve. ‘Swivel chair integration’ fatigue is real, says Pendo’s Trisha Price“I often see financial services companies, banks in particular, not making the correlation between employee experience, productivity, and end-user experience. People often think of them as distinct, but they’re highly related because their employees serve their customers.”Put like that, the connection between employee and customer satisfaction seems so obvious. Yet Trisha Price, Chief Product Officer at software experience management provider, Pendo, says many firms still miss the vital connection between employee and customer satisfaction and how that impacts their bottom lines. Having spent her career working for well-known names in the fintech space, including building bank operating systems, Price understands how better digital experiences can help companies attract and retain their customers in a highly competitive marketplace.However, following significant industry-wide investment in digitisation over recent years, she believes firms now need greater understanding of how work gets done internally to improve their bottom line. They need data on how employees are using the software required to do their jobs

FrenchWeb
Feb 3rd, 2025
Qu’Est-Ce Qu’Une Cep (Customer Engagement Platform) ?

Parmi les acronymes du monde du marketing et de la relation client celui de Customer Engagement Platform revient de plus en plus régulièrement dans les conversations d’experts.  Mais de quoi s’agit-il exactement ? Quels sont les avantages de cette nouvelle catégorie d’outils ? Et surtout, en quoi diffère-t-elle d’autres plateformes, comme la CDP (Customer Data Platform) ?. La Customer Engagement Platform en bref. Des capacités proches de la CDP

FF News
Jan 8th, 2025
Under The Hood: How Ai Software Can Drive Banking Success From The Inside | Pendo, Ing And Nordea | The Fintech Show #150

How GenAI can be used to supercharge financial services from the inside out.There’s a lot of talk about how Generative AI can be used to improve customer experience, but what are the implications for internal software and back office processes?In this episode of The Fintech Show, Trisha Price from Pendo, Marnix van Stiphout from ING, and Søren Andreasen from Nordea discuss the transformative impact AI is having in this area.Tune in to this informative episode to find out how:AI can automate KYC and CDD processes.Banks are leveraging AI to tailor user interfaces based on roles and experience.Tech can help surpass challenges posed by legacy systems.Leveraging AI for Digital TransformationAI adoption in all industries is growing and this is certainly true of financial services. According to the FCA, in the UK, 75% of firms are already using artificial intelligence (AI), with a further 10% planning to use AI over the next three years. Many organisations are now thinking about how it can be used to boost internal processes and the day to day lives of employees. But just implementing these tools doesn’t necessarily guarantee success. Trisha Price, who is Chief Product Officer at Pendo, points out that the success of this depends on how well financial institutions use data.She highlights three types of data that are crucial: quantitative (how employees use applications), qualitative (how they feel about them), and visual (tracking user behavior like repetitive clicks, which indicate frustration). By analyzing these data points, financial institutions can refine employee and customer experiences, ensuring that the software investments they make, actually do yield productivity gains and business value.AI’s Role in Banking OperationsSo how can AI be used in banking? We’ve looked at this before and got more great thoughts in this episode.Marnix Van Stiphout, Chief Operations Officer at ING, acknowledges that while machine learning has been integral to banking for years—powering services like instant lending—generative AI (GenAI) presents new opportunities

Business Post
Oct 11th, 2024
Irish-founded Product Collective snapped up by US unicorn Pendo

Pendo also recently acquired Zelta, an AI startup also founded by Pierce Healy, Conor McGuinness, and Mick Cunningham in 2022

The Bridge
Aug 23rd, 2024
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