IT Support Analyst - Trade Support
About the job
- A diploma or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.
- Proficiency in Microsoft Excel, including advanced functions, data analysis, reporting, and spreadsheet management.
- Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations.
- Comfort working in a shift-based environment to support business and operational needs.
- Ability to support a rotating nine-hour shift schedule between 9:00 AM and 11:00 PM.
- Act as the primary liaison with external network and infrastructure vendors.
- Monitor network and system health, managing incident response and escalation where required.
- Maintain server environments, including hardware oversight and system configuration.
- Execute scheduled maintenance activities such as backups, patch management, and updates.
- Provide user support for the Flux trading system, including access setup and troubleshooting.
- Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution.
- Lead coordination of complex technical problem resolution across internal teams and third parties.
- Implement infrastructure improvements and optimisation initiatives.
- Produce and maintain IT documentation, operational procedures, and governance standards.
- Conduct security reviews and support implementation of protective controls.
- Exposure to financial services, trading, or other fast-paced operational environments.
About the company
Onyx Commodities is a liquidity provider and market-maker in oil derivatives, acting as the trading arm of Onyx Capital Group. It uses its own data and market visibility to offer services via Onyx Capital Advisory (brokerage, consultancy, and research) and runs Flux, a trading platform that gives direct market access, real-time prices, and fast order execution. The firm trades large volumes—over 25 billion paper barrels annually—and has a significant share of the oil swaps market, while expanding into metals such as copper and iron ore and planning to enter power, gas, and carbon markets with offices in London, Dubai, and Singapore. Its goal is to digitize and democratize the oil swaps market by improving price transparency and providing hedging and risk-management solutions for professional traders and corporate clients.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
2016
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Simplify's Take
What believers are saying
- Onyx opened New York in February 2026, expanding U.S. coverage.
- The company reported $388 million annual group revenue and 29% trading-volume CAGR.
- July 2026 launch of perpetual oil ETC extends Flux into investable products.
What critics are saying
- Oil swaps are opaque; electronic rivals can compress spreads and erase margins quickly.
- FCA warned about unauthorized Onyx Traders and Onyx Trade Group, confusing customers.
- Heavy oil-market concentration ties earnings to benchmark volatility and liquidity shocks.
What makes Onyx Capital Group unique
- Flux 4.0 delivers under-50-microsecond oil swap pricing across 800 curves.
- Axis and Onyx Commodities combined surpassed 85% Dated Brent CFD share.
- Onyx claims 30% S2F market share and $4T annual notional traded.
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Benefits
- Remote Work Options