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Solvere One/HouseCall

Managed IT services provider and consulting

Senior Network Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeDulles, VA, USA$85k - $100k /yr

About the Job

Requirements

  • At least 5 years of progressively responsible information technology management experience.
  • A bachelor's degree or equivalent experience.
  • Excellent verbal and written communication skills.
  • Professionalism and courteousness when interacting with clients.
  • Willingness to travel periodically based on client and business needs.

Responsibilities

  • Manage relationships with principals, owners, and key stakeholders in client organizations.
  • Understand technology business drivers in client organizations.
  • Align client technology with standards and best practices.
  • Develop strategic technology roadmaps and plan budgets.
  • Educate clients on technology trends and opportunities.
  • Provide technical business consulting.
  • Work with clients and internal teams on support escalations.
  • Work with clients and internal teams on project scoping and management.
  • Communicate regularly with assigned accounts, set expectations, and negotiate priorities appropriately.
  • Identify systemic issues and communicate remediation recommendations to the support team.
  • Meet regularly with the service desk manager, professional services manager, and others to strategize on immediate and long-term client needs.
  • Participate in the project management process.
  • Develop, document, and communicate technology roadmaps.
  • Interact with clients daily in various capacities.

Desired Qualifications

  • Prior client management or service provider experience.
  • Additional technical or industry certifications.

About the Company

Solvere One/HouseCall

Managed IT services provider and consulting

Solvere One provides managed IT services and technology consulting for businesses. It acts as a single technology partner, offering proactive IT management, strategic guidance, and on-demand technical services to optimize performance and reduce the cost of IT ownership. How it works: Solvere One assesses a company’s needs, recommends best-in-class solutions, and then delivers ongoing support via CIO/CTO-level guidance, 24/7 help desk, and hands-on IT administration across a global client base. Its team combines skilled IT staff with strong supplier partnerships to implement and manage infrastructure, whether by augmenting an internal IT department or outsourcing IT operations. What sets it apart: a comprehensive, end-to-end approach under one partner, including executive-level guidance, round-the-clock support, global reach, and flexible engagement models. Its goal is to help clients stay productive and up-to-date in technology while lowering total IT ownership costs.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
VA, United States
Founded
2008

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