At least 5 years of experience in the legal field or collections.
Strong written communication, time-management, and organizational skills.
Strong attention to detail and the ability to manage multiple deadlines in a high-volume environment.
Professionalism when interacting with clients, attorneys, and debtors.
Ability to work independently and collaboratively in a fast-paced environment.
Comfort working across case-management systems, court portals, and legal-drafting software.
Responsibilities
Manage payment-plan and stipulation collection cases from start to finish.
Handle inbound and outbound calls, answer debtor inquiries, explain account details, and resolve disputes in real time.
Draft demand letters, settlement agreements, and payment schedules in compliance with applicable laws.
Conduct skip tracing and investigative research to locate debtors and assets.
Execute outbound calling campaigns to initiate contact, negotiate settlements, and develop payment plans.
Partner with attorneys to create and execute strategic recovery plans.
Maintain and document an active case pipeline, including calls and payments.
Balance high-volume call activity with quality case management to maximize recovery outcomes.
Maintain compliance with the Fair Debt Collection Practices Act and Telephone Consumer Protection Act during phone interactions while pursuing recovery outcomes.
Desired Qualifications
Strong understanding of court procedures, legal documentation, and judgment enforcement.
Experience with collections in the State of Georgia.
At Jimerson Birr, we don’t just manage cases — we drive results. We’re looking for a Legal Recovery Specialist who thrives on the challenge of recovery work, loves the thrill of negotiation, and knows how to turn “no” into “yes.”
If you’re energized by fast-moving work, motivated by measurable results, and confident in handling complex debtor interactions, this is the role for you. You’ll have the autonomy to make decisions, the tools to dig deep, and the support of a team that values bold thinking and decisive action.
What You’ll Do
Own the Process
Manage payment plan and stipulation collection cases from start to finish.
Field outbound and incoming calls with professionalism, answering debtor inquiries, explaining account details, and resolving disputes in real-time.
Draft demand letters, settlement agreements, and payment schedules in compliance with applicable laws.
Lead with Initiative
Conduct skip tracing and investigative research to locate debtors and assets.
Execute outbound calling campaigns to initiate contact, negotiate settlements, and develop payment plans that work.
Partner with attorneys to create and execute strategic recovery plans.
Deliver Results
Keep your case pipeline moving and documented — every call, every payment, every win.
Balance high-volume call activity with quality case management to maximize recovery outcomes.
Maintain the highest compliance standards (FDCPA/TCPA) during all phone interactions while aggressively pursuing results.
Qualifications
5+ years of experience in the legal field or collections
Excellent written communication, time management, and organizational skills.
Excellent attention to detail and ability to manage multiple deadlines.
Ability to manage deadlines with precision in a high-volume environment.
Professionalism when interacting with clients, attorneys, and debtors alike.
Ability to work independently and collaboratively in a fast-paced environment.
Comfort working across multiple software platforms (case management, court portals, legal drafting software).
Strong understanding of court procedures, legal documentation, and judgment enforcement is a plus.
Experience with Collections in the State of Georgia is a plus.
Who You Are
You’re confident, persuasive, and energized by solving problems in real time. You like variety in your work and perform best when you’re trusted to make quick, informed decisions. You’re competitive but collaborative — someone who can charm, challenge, and close with equal skill.
You think analytically but communicate dynamically. You’re the person who can navigate tough conversations with professionalism, find creative ways around roadblocks, and stay calm under pressure. You’re not afraid to take ownership — in fact, you prefer it.