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Sr. Director

External Communications, Remote Eligible

Posted on 6/27/2024



1,001-5,000 employees

Enterprise work management platform solutions

Compensation Overview

$195k - $291.6kAnnually

+ Incentive Opportunity + RSU Stock Grant


Remote in USA

Content Strategy
Creative Writing
Content & Writing
Required Skills
  • 15+ years of leadership experience in corporate communications or public relations roles, preferably in the software/SaaS industry.
  • Bachelor’s degree in Journalism, Public Relations, Marketing, Communications, or a related field or equivalent practical experience.
  • Experience leading a team with proven ability to attract, retain, and inspire a results-oriented team.
  • Demonstrated experience presenting to and interacting with press, industry analysts, executive leaders, board members, customers, and a wide variety of internal and external stakeholders.
  • Experience managing relationships with global PR agencies.
  • Strong team ethic and collaborative work style, with the ability to work independently, assume responsibility, and be accountable.
  • A strong executive presence, exceptional interpersonal skills, and experience working directly with C-level and senior executives and driving alignment among them.
  • World-class communication skills, both verbal and written.
  • Ability to think creatively, with a track record for bringing strategic thinking and product propositions into action plans and output.
  • Innovation and creativity: ability to conceptualize and effectively communicate ideas, to improve and chart the next chapter of storytelling.
  • Lead strategy development and execution support for global public relations and executive communications programs aligned to business objectives and priorities.
  • Architect the integrated global communications strategy, programs, and investment recommendations for Smartsheet.
  • Build and expand the external communications operating model globally.
  • Measure and report quarterly on the impact and effectiveness of PR and executive communications initiatives.
  • Actively collaborate with teams to manage a proactive, well-planned external media strategy, including preparation and execution of corporate and business announcements, media opportunities in line with external events and/or earnings activities, and opportunistic media relations.
  • Lead, grow, and develop a team of high-performing communications professionals.
  • Research relevant media coverage and industry trends and develop outreach campaigns that position executives as thought leaders around those topics.
  • Meet regularly with key business stakeholders to understand business needs and objectives; provide counsel and recommendations on external communications strategies and best practices.
  • Build a plan to further develop a robust spokesperson and influencer network globally. Support building external platforms and messaging through interviews, op-eds, and speaking engagements.
  • Define key messages on topics relevant to Smartsheet’s core business and audiences with a focus on developing our profile as a respected thought leader.

Smartsheet is an enterprise work management platform that offers flexible solutions for capturing and tracking plans, resources, and schedules, with a focus on accelerating speed to market and empowering marketing and creative teams.

Company Stage


Total Funding



Bellevue, Washington



Growth & Insights

6 month growth


1 year growth


2 year growth



Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.