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Teleperformance Spain

Runs multilingual customer support and sales services

Spanish-speaking Business Development Representative - Google Products

Sales Development RepresentativePosted on Nov 11
Full-timeBarcelona, Spain

About the Job

Requirements

  • C2-level Spanish and C1-level English proficiency, both written and spoken.
  • A BA/BS degree and 1 year of practical experience.
  • Working knowledge of IT infrastructure and an aptitude for quickly grasping new technology concepts.
  • Developing business acumen and eagerness to understand solution-selling methodologies.
  • Developing experience in sales prospecting, focused on initial contact and lead qualification.
  • Familiarity with CRM or sales-tracking tools.
  • Understanding of Spanish business culture and regional differences to establish relationships and tailor sales strategies.
  • Familiarity with key sectors of the Spanish economy, including identifying business opportunities and understanding specific industry needs.
  • Ability to communicate effectively with Spanish professionals, adapting communication style to the context and interlocutor, and understanding the nuances of Spanish business language.
  • Basic knowledge of Spanish business regulations, including labor and commercial laws, to ensure regulatory compliance.
  • Familiarity with Spanish data privacy laws (LOPD and GDPR) to adapt communication and data-collection strategies.

Responsibilities

  • Identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
  • Proactively engage businesses as a first point of contact, build enthusiasm, identify and qualify business needs, propose appropriate solutions, and direct prospects to the appropriate sales path.
  • Meet quarterly SQO quotas and daily and weekly activity targets.
  • Manage assigned accounts to identify high-potential prospects and educate them on cloud offerings.
  • Execute daily outbound calls and emails, including cold calls, to C-level decision-makers; establish rapport and assess needs.
  • Understand customer pain points, gather technical requirements, align business needs with cloud solutions through solution-selling, and build value for the next sales steps.
  • Maintain prospect and customer data in Salesforce (CRM), managing leads, contacts, accounts, opportunities, and activities.
  • Work toward team and individual KPIs for productivity, conversion, opportunities, and pipeline.
  • Document customer notes and deal details in Salesforce for stakeholder clarity.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others, sharing ideas and resources to achieve common goals.
  • Understand and manage one's own and others' emotions to foster positive relationships and enhance the impact of actions.
  • Consider and appreciate diverse perspectives and ideas to foster collaboration.
  • Evaluate information and arguments to make informed, effective decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Apply an innovative, creative, risk-taking, and proactive approach to problem-solving and opportunity identification.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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