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Henry Ford Health

Academic medical center delivering comprehensive healthcare

Lead Medical Assistant - Hematology/Oncology

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeClinton Twp, MI, USAIn-person

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • Basic computer knowledge and keyboarding skills are preferred.
  • The ability to perform a wide variety of clinical skills related to ambulatory patient care is preferred.
  • The ability to problem-solve is preferred.
  • Effective interpersonal and communication skills are preferred.
  • EPIC electronic medical record experience is preferred.
  • Current BLS-C certification is required upon hire, or it must be completed by the end of orientation.
  • Candidates must have graduated from a Medical Assistant program and completed a formal clinical externship of at least 160 hours; or have graduated from a Medical Assistant program without an externship and have at least one year of clinical medical assisting experience within the past five years; or hold a current professionally recognized Medical Assistant certification and have at least one year of clinical medical assisting experience; or be a Licensed Practical Nurse; or be a licensed Paramedic or Emergency Medical Technician with at least one year of clinical experience in a medical setting within the past five years; or be military-trained medical personnel with at least one year of clinical experience in a medical setting within the past five years.
  • Successful completion of all components of Ambulatory orientation as defined by Henry Ford Health is required.

Responsibilities

  • Assist with related management duties as assigned by the office supervisor or manager and support daily operations related to patient, clinical, or physician needs.
  • Promote positive relationships with patients and employees.
  • Create and maintain schedules for medical assistants.
  • Help maintain smooth clinic flow.
  • Help improve clinic processes and assist in developing clinic policies and procedures.
  • Cover for supervisors or managers during absences.
  • Assist with training and orientation of new staff.
  • Conduct paperwork audits and assess employee technical knowledge when assigned.
  • Use and maintain knowledge of Universal Precautions.
  • Serve as a clinical resource to the supervisor or manager and other staff.
  • Prepare patients for physician examinations by taking routine vital signs, including temperature, respiration, and blood pressure.
  • Collect a brief patient history using a standard questionnaire.
  • Prepare each patient chart and ensure it contains all required documents and recent test results.
  • Under direct supervision of clinic physicians, assist with applying and removing casts and removing sutures.
  • Provide patients with education and instructional materials as directed by a physician.
  • Perform clerical and registration functions, including chart preparation and documentation.
  • Receive and document patient phone calls and refer them to a clinic physician as appropriate.
  • Schedule patient appointments and arrange referrals and follow-up care as directed.
  • File patient charts as required.
  • Prepare billing forms with appropriate diagnostic codes for submission to third-party payers, and collect and post payments for services.
  • Perform other related duties as required.

Desired Qualifications

  • Basic computer knowledge and keyboarding skills.
  • Ability to perform a wide variety of clinical skills related to ambulatory patient care.
  • Ability to problem-solve.
  • Effective interpersonal and communication skills.
  • EPIC electronic medical record experience.

About the Company

Henry Ford Health

Academic medical center delivering comprehensive healthcare

Henry Ford Health operates a large Michigan health system that provides a full range of medical services through 13 acute-care hospitals, behavioral health facilities, home health, virtual care, pharmacy, eye care, and more, along with health insurance and related retail. It delivers care via a network of hospitals and clinics offering primary, preventive, specialty, surgical, and rehabilitative services, with options for in-person and virtual visits, while also supporting research and education to improve treatments. The system stands out as one of Michigan’s largest and most diverse employers with over 50,000 team members and more than 550 sites, and it is repeatedly recognized for excellence in cancer, cardiology, neurology, orthopedics, and multi-organ transplants, underpinned by strong research funding. Its goal is to partner with patients and communities to provide high-quality care, advance medical research, and educate the next generation of health professionals.

Company size
10,001+
Company stage
Grant
Total funding
$40.3M
Headquarters
Detroit, MI
Founded
1915

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