Account Manager
Amazon
Account Manager
Amazon
Sells products online and rents cloud computing
About Amazon.com
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Role
As an Account Manager, you are expected to demonstrate fluency in Japanese with substantial business experience in Japan, particularly in the online retail or e-commerce space. You should possess strong data analysis and business proposal capabilities, along with proficiency in leveraging AI to develop automation tools. You will own a specific product category and be responsible for identifying the most critical issues within a given period by analyzing fluctuations in key input metrics, conducting deep-dive analysis to uncover common root causes, and setting clear priorities to determine which vendors require one-on-one negotiation and which call for scaled solutions. You will also own the improvement of a designated key input metric within your scope, deeply analyzing the common drivers behind its fluctuations and fully leveraging AI to create automated solutions that address the top contributing factors at scale.
Key job responsibilities
1. Conduct in-depth data analysis on key input metrics such as selection, traffic, conversion, and profitability to identify growth opportunities and develop targeted, high-impact business proposals.
2. Negotiate directly with vendors on a one-on-one basis to secure commitment and drive actionable outcomes aligned with category goals.
3. Take ownership of category-level performance by continuously monitoring trends across key input metrics, diagnosing common root causes behind performance gaps, and designing scalable operational initiatives that drive improvement across the entire vendor portfolio.
4. Lead projects that leverage AI-powered tools and automation to build end-to-end operational workflows, reducing manual intervention and enabling the team to operate at greater scale and efficiency.
5. Collaborate cross-functionally with internal stakeholders to align on priorities, share best practices, and contribute to the continuous evolution of the team's operating model.
About the team
The vision of RBS MVR team is “To unlock the full potential of every vendor on Amazon through an intelligent scaling engine, that transforms how we recruit, launch, and grow our partners to deliver unparalleled selection and value to customers worldwide".
- Bachelor's degree
- 2+ years of digital advertising and client facing roles experience
- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
- Experience in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes
- Experience identifying and resolving complex issues
- Experience working in a collaborative team environment to deliver high-quality design solutions
- Experience using AI-assisted development tools in academic or professional settings
- Speak, write, and read fluently in Japanese at a business level or above (N1+)
- Influencing and metrics management skills — ability to understand business metrics and create realistic forecasts; strong negotiation skills.
- Speak, write, and read fluently in English
- 3+ years of sales or account management experience
- Knowledge of SQL, Python, Selenium and VBA
- - Study experience in Japan preferred.
- - Experience working in a Japanese local company preferred.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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