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Amgen

Makes biotech medicines for serious illnesses

Key Account Manager - Cardiovascular

Account ManagementPosted on Nov 10
Full-time$177.2k - $239.8k

About the Job

Requirements

  • A doctorate degree and 2 years of sales experience and/or related account management experience, or a master's degree and 4 years of sales experience and/or related account management experience, or a bachelor's degree and 6 years of sales experience and/or related account management experience.
  • A solid understanding of the current environment and trends in community cardiology practices.
  • An understanding of internal and external dynamics in dyslipidemia and heart failure, including inpatient-to-outpatient management and protocols, readmission programs, electronic management systems, performance versus quality metrics, and congestive heart failure and interventional performance priorities.
  • Knowledge of hospital committee structure, the Pharmacy and Therapeutics process, treatment and discharge protocols, diagnosis-related group and hospital reimbursement processes for assigned accounts, and the ability to communicate impacts on approved cardiovascular products and competitors to the matrixed team.
  • Functional knowledge of Medicare and government agencies, as well as the ability to match needs to strategic account management in state or federal sectors.
  • Knowledge of payor systems and Centers for Medicare & Medicaid Services policies and processes.
  • Demonstrated ability to work with the sales force to resolve payor-related issues.
  • Ability to understand and identify key staff and departments that influence biopharmaceutical product-utilization decisions within each key account, and to maintain and grow relationships with those decision-makers.
  • Ability to identify and procure appropriate company resources to achieve account objectives.
  • Ability to analyze, interpret, and draw insights from clinic economics and financial performance and from varying data sources.
  • Interpersonal skills for networking, influencing, negotiation, presentation, and written and verbal communication.
  • Ability to work in a fast-paced environment, handle multiple competing priorities, solve problems creatively, take initiative, work in teams, and work independently.
  • Broad computer skills

Responsibilities

  • Assess and diagnose the current business environment in assigned accounts in relation to cardiovascular products, and plan and execute actions to achieve success in those accounts.
  • Work internally through the matrix team and externally with customers to develop relationships and support portfolio performance and brand strategies across multiple touchpoints and levels within complex partner organizations.
  • Serve as the strategic lead for assigned key accounts, executing compliant, innovative strategies to engage priority providers whose availability requires tailored approaches.
  • Ensure institutional availability across inpatient and ambulatory care settings.
  • Lead implementation initiatives that enable sustainable institution- and system-level utilization.
  • Develop and execute comprehensive account plans aligned with cardiovascular business-unit strategy and informed by institutional needs, business performance, and identified access or implementation barriers.
  • Collaborate with field teams, including compliant partnership with aligned medical science liaisons as appropriate.
  • Routinely meet with appropriate opinion leaders in cardiology, lipidology, pharmacy, and Pharmacy and Therapeutics committees who act as partners or decision-makers within assigned health-system accounts.
  • Present Medical, Legal, and Regulatory-approved data and messages and ensure compliant delivery under governing policies.
  • Ensure targeted accounts drive appropriate utilization of approved cardiovascular products, and work with sales colleagues to lead and coordinate pull-through and access.
  • Monitor aligned accounts, cardiovascular business performance, and overall market dynamics.
  • Identify drivers and barriers and coordinate pull-through initiatives across field teams, including sales representatives, district sales managers, regional sales directors, and reimbursement/access specialists.
  • Coordinate home-office engagement with customers and work with matrix and alliance team members to arrange approved programs, displays, and hospital initiatives that compliantly promote assigned products.
  • Build and develop professional relationships with key customer decision-makers, including hospital pharmacy, lipid clinical, heart-failure clinical and quality directors, and hospital finance decision-makers within assigned accounts.
  • Coordinate with access specialists to support open access to the company portfolio.
  • Provide field intelligence, insight, and recommendations to business analytics, brand, and market access teams.

Desired Qualifications

  • At least 3 years of account management and/or public payor experience is strongly preferred.
  • An advanced degree such as an MPH, MBA, or PharmD, and 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision-making.
  • Clinic, hospital, dyslipidemia, heart-failure, access-environment, applicable competitor, and industry experience.
  • Cardiology experience, including dyslipidemia, heart failure, and acute coronary syndromes.
  • District management experience.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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