Finance Manager - Billing

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you? 

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. 

About the Role

The AVP - Finance and Accounts (Billing) is an Individual Contributor role reporting to Head of Finance India and will be responsible for Billing, AR, collections, Bank reconciliations, Month-end activities and supporting financial reporting across STAAH entities. The role will work closely with Sales, Customer Success and Finance teams to ensure timely invoicing, collections and accurate financial records.

Key Responsibilities

·Manage end-to-end customer invoicing across STAAH entities including GDS, PMS, Booking Engine, Payment Gateway, annual, quarterly and monthly subscriptions.

·Review customer agreements, update master data in Xero and ensure accurate customer setup including billing schedules, invoice references and account information.

· Administer customer go-live activities, billing amendments, manual invoices and contract updates.

·Strong knowledge of IGST, VAT, TDS and related regulatory filings.

· Responsible for Audit between Sales Force and Xero and improve the processes.

·Manage service termination requests by validating contractual terms, cancelling future billing where applicable and coordinating approvals with Business Development Managers.

·Oversee daily bank reconciliations across multiple entities and payment platforms while resolving unidentified receipts.

·Respond promptly to customer billing queries, invoice revisions and finance-related Zoho tickets.

·Monitor accounts receivable, follow up overdue balances and support debt collection activities.

·Process and review Contractor invoices and other supplier transactions.

·Liaise with cross-functional teams including Sales, Customer Success and Finance to resolve operational and financial issues.

·Drive continuous process improvements in billing, collections, reconciliations and finance operations.

Key Performance Objectives

· Ensure accurate and timely invoicing with zero billing errors.

· Manage Reconciliations between Xero and Salesforce.

· Complete daily bank reconciliations for a few entities and in some entities oversee the bank reconciliations.

· Improve debtor collections and maintain healthy aged receivables.

·Deliver high-quality support to internal and external stakeholders while driving process improvements.

Qualifications

·Chartered Accountant with 10-12 years of experience in a SaaS Business of similar scale.

Key Qualities Required

About the Role

The AVP - Finance and Accounts (Billing) is an Individual Contributor role reporting to Head of Finance India and will be responsible for Billing, AR, collections, Bank reconciliations, Month-end activities and supporting financial reporting across STAAH entities. The role will work closely with Sales, Customer Success and Finance teams to ensure timely invoicing, collections and accurate financial records.

Key Responsibilities

·       Manage end-to-end customer invoicing across STAAH entities including GDS, PMS, Booking Engine, Payment Gateway, annual, quarterly and monthly subscriptions.

·       Review customer agreements, update master data in Xero and ensure accurate customer setup including billing schedules, invoice references and account information.

·       Administer customer go-live activities, billing amendments, manual invoices and contract updates.

·       Strong knowledge of IGST, VAT, TDS and related regulatory filings.

·       Responsible for Audit between Sales Force and Xero and improve the processes.

·       Manage service termination requests by validating contractual terms, cancelling future billing where applicable and coordinating approvals with Business Development Managers.

·       Oversee daily bank reconciliations across multiple entities and payment platforms while resolving unidentified receipts.

·       Respond promptly to customer billing queries, invoice revisions and finance-related Zoho tickets.

·       Monitor accounts receivable, follow up overdue balances and support debt collection activities.

·       Process and review Contractor invoices and other supplier transactions.

·       Liaise with cross-functional teams including Sales, Customer Success and Finance to resolve operational and financial issues.

·       Drive continuous process improvements in billing, collections, reconciliations and finance operations.

Key Performance Objectives

·       Ensure accurate and timely invoicing with zero billing errors.

·       Manage Reconciliations between Xero and Salesforce.

·       Complete daily bank reconciliations for a few entities and in some entities oversee the bank reconciliations.

·       Improve debtor collections and maintain healthy aged receivables.

·       Deliver high-quality support to internal and external stakeholders while driving process improvements.

Qualifications

·       Chartered Accountant with 10-12 years of experience in a SaaS Business of similar scale.

Key Qualities Required

·       Strong attention to detail

·       Excellent organisational and time management skills

·       Strong analytical and reconciliation skills

·       Strong understanding of Billing Contracts

·       Ability to manage multiple priorities

·       Customer-focused communication skills

·       Proficiency in Netsuite, SAP, Xero, SQL MS Access and Microsoft Excel

·       Collaborative approach and continuous improvement mindset

Excellent organisational and time management skills

Strong analytical and reconciliation skills

·       Strong understanding of Billing Contracts

·       Ability to manage multiple priorities

·       Customer-focused communication skills

·       Proficiency in Netsuite, SAP, Xero, SQL MS Access and Microsoft Excel

·       Collaborative approach and continuous improvement mindset

What are we all about? 

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.