More.com

European e-ticketing platform for events

Account Manager

Account ManagementPosted on Nov 11

Full-timeSofia, Bulgaria

About the Job

Requirements

Requires 2–5 years of experience in account management, sales, or customer success.
Requires computer literacy and familiarity with MS Excel, Power BI, and MS Dynamics.
Requires hands-on experience with CRM tools.
Requires fluency in Bulgarian and English, both written and spoken.
Requires communication skills and comfort working with colleagues across different countries and locations.

Responsibilities

Manage a portfolio of event organizers, build long-term relationships, and continuously improve how the teams work together.
Provide proactive support to event organizers, including onboarding them to the More.com platform, setting up their events, and gathering and acting on their feedback.
Deliver presentations of the More.com platform to event organizers, partners, and internal or external stakeholders.
Work with the Country Manager in Bulgaria to align on account priorities, local market opportunities, and commercial goals.
Serve as the main point of contact for accounts with the Commercial, Product, and Marketing teams based in Greece, ensuring client needs are communicated clearly and handled on time.
Share insights and feedback from the Bulgarian market with teams in Greece to help shape product improvements and marketing initiatives.
Prepare reports on ticket sales and campaign performance using MS Excel and Power BI, and share actionable insights with clients.
Present the platform to new and existing clients and help ensure high client satisfaction and retention.

Desired Qualifications

Experience in the entertainment industry and/or with ticketing platforms is considered a plus.
Knowledge of Greek is considered a plus.

Account Manager (Bulgaria)

More.com · Sofia, Bulgaria · Full-time · Posted 2026-10-23

Workplace: on_site

Description

More.com offers a pan-European ticketing marketplace with 12 years of experience, thousands of clients, and millions of tickets issued annually. In 2021, more.com started expanding its ticketing services in Europe and is currently present in 5 countries (Cyprus, Belgium, Romania, Croatia, Bulgaria).

At More.com, our mission is to offer the most advanced ticketing platform with unprecedented agility and cutting-edge technology while providing an amazing experience both to our customers and our event producers.

We are currently looking for a passionate Account Manager to join our team in Sofia, Bulgaria (on-site working model). In this role, you will work closely with event organizers in the Bulgarian market, support them at every step, and act as a liaison between them and the More.com teams.

This role is ideal for someone with hands-on experience in a tech/product environment, passion for live events, excellent communication skills and the drive to grow into a full Account Management role.

What you will do

Manage a portfolio of event organizers, building long-term relationships and continuously improving the way we work together.
Provide proactive support to event organizers, from onboarding to the More.com platform and setting up their events, to gather and act on their feedback.
Deliver compelling presentations of the More.com platform to event organizers, partners and other internal or external stakeholders.
Work closely with our Country Manager in Bulgaria, aligning on account priorities, local market opportunities and commercial goals.
Act as the main point of contact for your accounts with the teams based in Greece, such as Commercial, Product and Marketing, making sure client needs are communicated clearly and handled on time.
Share insights and feedback from the Bulgarian market with the teams in Greece, helping shape product improvements and marketing initiatives.
Prepare reports on ticket sales and campaign performance (MS Excel, Power BI) and share actionable insights with your clients.
Present our platform to new and existing clients and help ensure high client satisfaction and retention.

Requirements

2-5 years of experience in account management, sales or customer success
Tech savvy and computer literate: MS Excel, Power BI, MS Dynamics
Hands-on experience with CRM tools
Fluent in Bulgarian and English, both written and spoken
Strong communication skills and comfort working with colleagues across different countries and locations
Experience in the entertainment industry and/or with ticketing platforms will be considered a plus.
Knowledge of the Greek language will be considered a plus.

Benefits

Annual Bonus scheme.
Health and life insurance for you and your family.
Career and competencies development.
Top-of-the-line tools and equipment.
Modern workspace environment.

Apply

Apply at More.com

About the Company

More.com

European e-ticketing platform for events

More.com is a European e-ticketing platform that sells tickets for concerts, theater, festivals, and sports by connecting users with third-party event organizers through a user-friendly website and mobile app. It acts as a booking facilitator handling search, seat/ticket selection, secure payments, order management, and customer support for transactions. It operates across many European countries with a network of over 5,200 partners and has sold over 60 million tickets for about 770,000 productions, placing it among Europe’s largest e-ticketing providers. The parent company aims to make live experiences more accessible and enjoyable by simplifying ticket purchases and ensuring secure, supported transactions.

Company size: 11-50
Company stage: Acquired
Total funding: $43M
Headquarters: New York City, United States
Founded: 1998

Recently Posted Jobs

Explore more opportunities at More.com

See more jobs