WMS Technical Specialist

If you're passionate about Warehouse Management Systems and have the technical expertise to support, optimise and enhance Blue Yonder WMS solutions in a fast-paced operation, this could be the role for you!

Here at GXO, we are on the lookout for a Warehouse Management Systems (WMS) Technical Specialist to join our team at our Wellingborough site, supporting our customer, VMO2. As a WMS Technical Specialist, you will provide advanced technical expertise across our Wellingborough operation, acting as the subject matter expert for Blue Yonder Dispatcher WMS and associated warehouse technologies. Working closely with Operations, Customers, Central IT and third-party providers, you will support system enhancements, troubleshooting, testing and continuous improvement initiatives, helping to optimise warehouse systems, strengthen local technical capability and improve responsiveness to operational requirements.

This is a full time, permanent position and working Monday – Friday, 09:00 – 17:00.

Pay, benefits and more:

We’re looking to offer a salary of up to £37,000.00 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Act as the site subject matter expert for Blue Yonder Dispatcher WMS, providing advanced technical support and guidance to operational teams
• Resolve complex WMS issues, working closely with Central IT and third-party providers to investigate root causes and implement long-term solutions
• Drive system enhancements and continuous improvement initiatives, optimising warehouse processes and maximising system performance and functionality
• Lead testing and change management activities, including test script creation, UAT coordination, deployment support and governance compliance
• Support business projects, system upgrades and customer implementations while maintaining accurate technical documentation and change-control records

What you need to succeed at GXO:

• High-level experience supporting Warehouse Management Systems (including DLX/Red Prairie) in a fast-paced distribution environment
• Excellent technical, analytical and problem-solving skills, with the ability to support system enhancements, testing, implementations and continuous improvement initiatives
• Strong stakeholder management and communication skills, capable of translating business requirements into effective technical solutions and building cross-functional relationships
• Experience with operational systems, data analysis and reporting, with advanced IT aptitude and proficiency in Microsoft Office; knowledge of SQL, system integrations and Blue Yonder Dispatcher WMS would be advantageous
• Organised, customer-focused and proactive, with a collaborative approach, attention to detail, accountability and a strong continuous improvement mindset

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.