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Datamark

BPO and contact center services provider

Bilingual Medical Interpreter

Translation & InterpretationConfirmed live in the last 24 hours
Full-timeRemote in Mexico

About the Job

Requirements

  • Fluency in both English and Spanish, spoken and written.
  • Proficient knowledge of medical terminology and procedures.
  • Excellent verbal communication skills and the ability to adapt to different dialects and accents.
  • Strong listening and comprehension skills.
  • A professional and empathetic demeanor.
  • Strong organizational and multitasking abilities.
  • Ability to maintain confidentiality and handle sensitive information.
  • A personal computer is required.
  • Computer equipment must have an Intel Core i5 processor (8th generation or newer) or Ryzen 5 (3000 series or higher), at least 4 cores and 8 threads, 8–16 GB RAM, and at least a 256 GB SSD.
  • A wired Ethernet connection is mandatory; VPN use is not allowed, and work must be performed only from the approved location.
  • A wired headset with a boom microphone that is unidirectional and has noise cancellation is required; wireless devices, earbuds, and speaker use are not allowed.
  • A 1080p camera operating at 30–60 fps with autofocus is required, either built-in or an equivalent external camera.
  • Company information must not be stored, recordings or screenshots must not be made, and built-in translation features must not be used.

Responsibilities

  • Provide verbal interpretation services to facilitate communication between patients and healthcare providers.
  • Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions.
  • Assist with the translation of medical documents and forms.
  • Maintain confidentiality and adhere to professional and ethical standards.
  • Stay up to date on medical terminology and procedures.
  • Build rapport and establish trust with patients and healthcare professionals.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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