Operations

Job Description

Chariot is building the payment network for charitable giving that connects every donor, nonprofit, and platform. We already have tens of thousands of nonprofits, dozens of DAF providers and fundraising platforms, and hundreds of millions of dollars moved… and we’re just getting started. As BizOps, you’ll be the force multiplier for the founders, turning the company’s key goals into clear plans, execution, and measurable outcomes.

If you’re looking for a Ops job that is mostly note-taking, scheduling, “stakeholder management,” and writing memos, do not apply. You will not be happy here.

But if you want to roll up your sleeves, work directly with leadership, build the operating system of the company, and be progressed as far as your aptitude and ability allows, this might be the right fit. We move fast, ship a lot, and we care a lot about taste and quality - because nonprofits and donors deserve it.

You will run company cadence, push cross-functional initiatives over the line, and build systems that scale. You’ll also take ownership of the “unowned” things that matter: talent strategy, onboarding processes, internal tooling, and whatever else is the top priority that quarter. To learn more about Chariot’s hiring philosophy see this page in our handbook.

👤 About You

• You're a natural people person. People gravitate to you and you build trust quickly. Extremely high EQ.

• You can sell. You can be highly persuasive in writing, orally, or via a presentation. You can effectively tailor the same pitch to different target audiences.

• You're a systems thinker. You can see what's needed today, but also how to set things up for scale. You can break down complex problems to first principles.

• You're organized. If you need to map out a complex workflow or process you can dig into the details to arrive at the right answer without losing track of the various moving pieces.

• You're a doer and a manager. You can operate on the ground floor and at the 10,000 foot view without losing the forest for the trees.

• You’re a deep listener but can also speak up for what you think, particularly in an environment with executive leadership.

📚 What you’ll get from Chariot

At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.

• Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.

• Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.

• Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market

• The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook shows how we operate.

❤️ Employee Benefits

• 🏥 Healthcare: Comprehensive healthcare, including options that are 100% covered by Chariot for you

• 🌴 Time-Off: 18 days PTO and 13 holidays - take the time off that you want and need to relax and recharge

• 👶 Parental Leave: 100% paid parental leave, including 12 weeks for primary caregivers

• 🍽️ Team Lunches: Weekly team lunches

• 🌯 Dinner on Chariot: Free dinner every day at office past 8pm

• 🎉 Team Events: Monthly team building events

• 💎Employee-friendly equity: 2 year exercise window and double-trigger acceleration

• 😎 Company Retreats: To get away - we all convene 2-3x / year company retreats

• 🎁 Matching Gifts: Matching DAFs and daily charitable giving through GoodToday