Inspector - Product Adjustments

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The Tire Inspector-Product Adjustment's primary focus is to make certain that all vendor policies and procedures are being followed consistently to ensure credit received will correspond with credit given to our customer, will assist Warranty Manager with merger and acquisition adjustment process as needed and a working knowledge of Hunter mounting and balancing machines.
Key Responsibilities

• Communicate regularly with vendors and customers regarding returned product
• Conduct visual and physical inspections of products for defects, damage, and other irregularities
• Efficiently processes claims and ensures customers are refunded promptly to resolve issues and reinforce customer trust and loyalty.
• Ensure credit received will correspond with credit given to our customer
• Identify and document any defects, inconsistencies, or areas requiring adjustments.
• Make certain that all vendor policies and procedures are being followed consistently.
• Perform profit and loss calculations and basic business finance (percentages and calculations), to ensure credit to customer is offset by credit from vendors.
• Read, analyze, and interpret vendor technical documenets
• Routinely inspect tire and/or tube to determine whether further action is needed.

Competencies

• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Compliance Management - Ability to plan, organize, control, and lead activities that ensure compliance with relevant laws and standards.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Inventory Management - The ability and skill to design, implement and manage inventory control systems.
• Planning & Organizing - Ability to plan, organize, prioritize and oversee activities to efficiently meet objectives.
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Policy & Procedures - The ability and skill to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives.
• Storage - The ability and skill to ensure the optimum storage of warehouse, plant, equipment, materials and supplies.

Qualifications

• High School or GED degree
0-1 year of related experience preferred

Skills

• Policy & Procedures
• Planning & Organizing
• Storage
• REMOTE_SKILL-1-105516
• REMOTE_SKILL-1-47489

Physical Demands/Working Conditions

Physical Demands Category: Warehouse

Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: 5% of the time

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace

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