General Manager - New Club Opening

Job Description

What You’ll Do

• Lead & elevate: Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.
• Drive results: Own membership growth, secondary spend, and every revenue stream to maximise profitability.
• Deliver exceptional experiences: Lead by example on the gym floor and reception, making every visit feel personal and elevated.
• Operate with precision: Deliver all operational processes (daily, weekly, monthly) to the highest standard, consistently.
• Champion standards: Maintain outstanding cleanliness, presentation, and safety at all times.
• Engage & motivate: Build team buy-in to national campaigns and focuses (#WorkoutWednesday, #WeCommunicate).
• Solve problems: Stay resilient, agile, and solutions-driven when challenges arise.
• Own compliance & safety: Oversee all policies and procedures, including Health & Safety and pool plant operations.

Qualifications

What you'll bring

Essential

• Minimum 1 year's management experience in the fitness industry
• Strong leadership skills, with the ability to adapt your communication and management style
• A member-first mindset and excellent interpersonal skills
• Commercial awareness and a genuine drive to deliver results
• Resilience and a positive, solutions-driven approach
• Flexibility to work evenings, weekends, and Bank Holidays as required
• A real passion for health, fitness, and wellbeing

Desirable

• Level 2 Fitness Qualification

Additional Information

We're part of Frasers Group, and we do things differently. See more of what our brand is about on our LinkedIn or Instagram page.

An opportunity like this is for the ambitious. The potential is massive and the experience is unrivalled, and to make the most of it, you'll live and breathe our principles:

• Think without limits: Think fast, think fearlessly, and take the team with you.
• Own it and back yourself: Own the basics, own your role, and own the results.
• Be relevant: To our people, our partners, and the planet.

Ready to open something special? Apply now, we'd love to hear from you.