Newport Healthcare

Adolescent residential and outpatient mental healthcare

IT Support Specialist Level 2

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeOakley, UT, USA$31 - $40 /hr

About the Job

Requirements

A bachelor's degree in Information Technology is strongly preferred.
Three to five years of experience with desktop support, customer service, network support, and telephony support.
Ability to take ownership of projects, timelines, and deliverables with little supervision.
Ability to travel to different locations throughout the day.

Responsibilities

Coordinate between the company and external vendors and contractors about IT-related infrastructure and development.
Perform IT operations and maintenance, resolve IT concerns, and advise personnel on resolving technical matters.
Work with the service provider to maintain the network and IT equipment, and handle additions to the network at various locations.
Distribute phones and laptops to employees and provide the employee IT onboarding process.
Install new hardware and software, and troubleshoot hardware or software problems.
Coordinate IT needs for remote employees, vendors, and contractors.
Maintain inventory updates and guidelines.
Train and mentor less experienced staff as needed.
Perform other duties as assigned.

What You’ll Do

The Level II Information Technology (IT) Specialist coordinates between the company and external vendors and contractors about IT related infrastructure and development. This position performs IT operations, maintenance, resolves IT concerns, and advises personnel on how to resolve
technical matters.

IN-OFFICE POSITION in Oakley, UT, Monday thru Friday.

Essential Duties:

Work with Service Provider to maintain the network, IT equipment, or additions to the
network at various locations.
Distribute phones and laptops to employees and provide employee IT Onboarding process.
Install new hardware/software and troubleshoot any hardware or software problems.
Coordinate the IT needs of remote employees, vendors, and contractors.
Takes ownership over projects, timelines, and deliverables with little supervision.
Maintain inventory updates and guidelines.
Ability to travel to different locations throughout the day.
May train and mentor less experienced staff.
Perform other duties as assigned.

What Makes You a Great Fit

Bachelor’s Degree in Information Technology strongly preferred.
Three-five (3-5) years of experience with desktop support, customer service, network,
and telephony support.

Compensation range: $31/hr. to $40/hr., based on education and experience.

Additional Details

This position requires 5 days, Monday thru Friday, in-office in Oakley, UT for onsite support.

About the Company

Newport Healthcare

Adolescent residential and outpatient mental healthcare

Newport Academy provides residential and outpatient mental-health treatment for adolescents and young adults across the United States. It pairs evidence-based therapies such as CBT, DBT, and EMDR with experiential programs like equine therapy, art, and yoga, delivered across a treatment continuum that includes residential care, PHP, IOP, and therapeutic day schools, with billing through major insurers on a fee-for-service basis. The program emphasizes addressing root causes of high-risk behaviors and co-occurring disorders, supported by family involvement and a wide range of services. Its goal is to empower teens and restore families by helping young people achieve lasting mental wellness.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Nashville, TN
Founded: 2008

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