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Villeroy & Boch Group

Sales Representative

Field SalesUpdated on Nov 12
Full-timeNetherlands

About the Job

Requirements

  • You have a commercial or technical education, or a comparable qualification.
  • You have knowledge of the sanitary industry, ideally with experience in field sales.
  • You have a passion for sales and a strong customer orientation.
  • You are able to communicate effectively and work as part of a team, and you are ready to take on responsibility and new challenges.
  • You have digital affinity and familiarity with customer relationship management (CRM).

Responsibilities

  • You are responsible for projects from acquisition to completion in both commercial and technical aspects.
  • You implement the sales strategy for the field team to increase brand awareness and build a strong brand image with local sales partners and strategic target groups.
  • You actively initiate or support sales activities, customer events, and trade shows.
  • You create visit and market reports, and maintain and update all relevant customer relationship management data.
  • You assess data on developments, the market, competitive relationships, and potential customers.
  • You draft account plans, formulate offer opportunities, and forecast revenue, margin, and results.
  • You discuss account plans with management for improvement and approval.
  • You manage and visit potential customers, analyze and assess their needs and requirements, discuss options, and advise them.
  • You initiate pre-sales activities, justify proposals, and assess win-win opportunities.
  • You negotiate within margins regarding offers and conclude transactions, contracts, or agreements.
  • You evaluate client relationships, consult with clients about offer implementation, and inform them about developments.
  • You advise clients on approaches and offers, negotiate within established frameworks, and adjust contracts.
  • You inform internal staff about action points, complaints, and changes in offerings, oversee follow-up, and manage customer files.
  • You set up agreements with accounts and monitor compliance, adjusting as necessary.
  • You report results, discuss improvements and adjustments with clients, and handle structural complaints and problems.
  • You record and follow up on changes to agreements.
  • You represent the organization during marketing activities.
  • You search for opportunities, including housing tenders, in the market segment and determine the approach.
  • You build and expand customer relationships and approach prospective customer relationships.
  • You act as the first point of contact and solve problems.
  • You represent the organization in networks and conduct acquisition-promoting activities.

Desired Qualifications

  • Ideally, you have experience in field sales.

About the Company

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Total funding
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