Site Reliability Engineer - Platform Engineering
About the job
- At least 5 years of experience in Site Reliability Engineering, Platform Engineering, or equivalent experience for the senior level.
- At least 3 years of experience on Site Reliability or Platform Engineering teams for the Site Reliability Engineer level.
- Expert knowledge of observability platforms and practices, including OpenTelemetry, Prometheus, Grafana, Jaeger, ELK stack, or Splunk.
- Experience with Kubernetes and container orchestration.
- Strong experience with infrastructure-as-code tools such as Terraform, Spacelift, and Pulumi.
- Proficiency in at least one programming language, such as Go or Python.
- Deep understanding of cloud platforms, particularly Amazon Web Services.
- A bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- Design and implement comprehensive observability solutions across infrastructure and applications.
- Establish metrics, logging, and tracing systems for rapid issue identification and resolution.
- Create alerting thresholds and automated responses based on service level objectives.
- Provide actionable insights into service-to-service communications.
- Design, build, and maintain scalable cloud infrastructure on Amazon Web Services.
- Implement infrastructure as code using tools such as Terraform.
- Automate routine operational tasks to reduce toil and improve efficiency.
- Ensure infrastructure security compliance and implement least-privilege access controls.
- Design and implement infrastructure-as-code deployments for container-based applications.
- Scale containers based on custom metrics for applications and critical observability infrastructure.
- Conduct thorough post-incident reviews and implement preventative measures.
- Use observability data to perform root cause analysis and system improvements.
- Participate in a 24/7 on-call rotation to achieve 99.999% system availability.
- Improve new and existing systems by increasing reliability, performance, and scalability.
- Implement efficient infrastructure that balances rapid development and cost.
- Implement infrastructure as code across high-compliance development, production, and other environments.
- Scale developer experiences by establishing an opinionated platform approach.
- Experience with distributed systems and microservice architectures.
- Experience working in a high-compliance environment.
- Hands-on experience instrumenting code with OpenTelemetry.
- Familiarity with service mesh technologies.
- Contributions to open-source projects.
- Experience in the identity verification or financial technology industry.
- Application development experience.
- Experience with holistic monitoring and alerting for developing platforms.
- Skilled proficiency in at least one programming language, such as Go or Python.
About the company
Prove provides identity verification and authentication services for cybersecurity and fintech, serving over 1,000 enterprise customers and 500 banks worldwide. It uses omni-channel, passive authenticators across mobile, web, call centers, and chat to verify identities without interrupting user flow. The product follows a privacy-first approach with decentralized data architecture and identity tokenization to limit data collection and user consent. Its goal is to secure digital transactions for financial institutions and enterprises by delivering scalable, privacy-preserving identity verification across all channels.
Company Size
1-10
Company Stage
Late Stage VC
Total Funding
$257.6M
Headquarters
New York City, New York
Founded
2008
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Simplify's Take
What believers are saying
- September 30, 2026 Wi-Fi and mobile-web silent authentication removes Prove's biggest coverage gap.
- August 13, 2026 Blend cut application drop-off 16% using Prove Pre-Fill, proving ROI.
- May 26, 2026 Ownera and June 2026 Spinwheel expand Prove into tokenized assets and AI workflows.
What critics are saying
- Okta, Socure, and LexisNexis crowd Prove's enterprise deals, compressing pricing and renewal leverage.
- Agentic-AI identity remains unproven; if banks reject it, April 2026 platform messaging loses traction.
- Carrier-signal dependence risks platform fragility if Apple, Google, or telecom policies restrict access.
What makes Prove unique
- Prove's phone-centric identity graph spans 10 billion devices and 2.5 billion identities.
- April 22, 2026 Prove Identity Platform unifies verification, authentication, fraud, and AI-agent trust.
- Prove says 19 of 20 top U.S. banks use its carrier-grade authentication.
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Benefits
Dental, Vision, Health, & Life Insurance
Well-Being Reimbursement
401K / Retirement Plan
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Company News
Prove has expanded its SIM-based authentication capabilities to cover Wi-Fi and mobile web environments, addressing a longstanding limitation in silent authentication. The company, which processes over 10 billion authentications annually, can now verify device possession cryptographically even when users are not connected to mobile networks. Traditional silent authentication required a direct mobile network connection, forcing businesses to use SMS one-time passcodes when customers switched to Wi-Fi or certain browser-based experiences. Prove's enhanced technology eliminates this dependency, allowing seamless authentication across more digital interactions. The advancement is integrated into Prove Unified Authentication and extends to Prove Pre-Fill, which auto-populates identity information during account opening. Prove customers have already reduced SMS OTP costs by up to 50 percent. The company serves 19 of the top 20 US banks and processes more than 27 million authentications daily.
Ownera, a UK fintech specialising in digital asset interoperability, has integrated Prove's identity verification and authentication solutions into its SuperApps Platform, making them available to all institutions on the FinP2P network. The integration addresses a critical bottleneck in tokenised asset markets, where onboarding a single institutional counterparty costs between $2,500 and $25,000 and takes an average of 90 days. Industry estimates suggest 30–50% of this spend represents duplicated work across custodians, transfer agents and trading venues. Prove's privacy-preserving identity infrastructure enables institutions to verify counterparties seamlessly across platforms and transactions. The SuperApp deployment means financial institutions can access these capabilities without requiring bespoke bilateral integrations, strengthening the network for all participants whilst maintaining institutional-grade security and compliance standards.
Spinwheel, an Oakland-based consumer credit data company, has launched a Credit Data AI Lab to help financial institutions and fintechs develop agentic AI solutions using permissioned credit data. Prove has joined as a founding partner, providing identity verification capabilities. The lab offers access to real-time consumer credit data, AI tools, compliance frameworks and security guardrails specifically designed for financial services. Through its partnership with Prove's identity platform, the lab enables organisations to build AI solutions that can act on behalf of consumers with verified authentication. Spinwheel is already working with a digital marketplace lender on the lab's first use case: creating AI-configured loan application funnels. Founded in 2019, Spinwheel serves over 15 million users and has facilitated $1.5 trillion in connected debt across its network.
Prove has launched the Prove Identity Platform, a unified system that transforms identity verification from a one-time event into a persistent foundation of trust for people, businesses and AI agents. The platform addresses growing concerns around agentic commerce, where AI agents initiate transactions on behalf of users. The platform includes three core components: Prove Key Management for adaptive authentication, Prove Identity Manager for proactive identity monitoring, and Prove Global Fraud Policy for advanced fraud protection. It is built on 12 years of authenticated identity history covering 90% of the world's digitally active adults. Prove has also expanded its agentic solution suite, embedding cryptographically signed consent into identity tokens. The platform now powers all of Prove's solutions and is trusted by 19 of the top 20 US banks.
Prove, a digital identity company, is expanding its Ireland operations with a $5 million investment and plans to create 50 jobs. The Dublin hub has grown local headcount by 50% in the past six months and will support global product development. Since establishing operations in Ireland in 2022, Prove's Ireland-based teams have contributed to launching several solutions, including Prove Unified Authentication, ProveX and Prove Verified Agent. The technology supports thousands of enterprises globally, including major banks and fintechs. The expansion is supported by IDA Ireland, the country's foreign direct investment agency. New roles will span product, software engineering, research and development, and data science. Ireland will remain central to Prove's strategy for advancing identity verification solutions and serving its growing international customer base.