A

Amazon

Sells products online and rents cloud computing

Data Center Linux & Hardware Engineer - AWS Infrastructure Operations

System Administration +1Confirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Understanding of Linux and Unix administration.
  • Experience troubleshooting server hardware.
  • Knowledge of server booting technologies and processes, including POST, BIOS, PXE, Kickstart, GRUB/LILO, and RAID.
  • Some experience with network protocols, including TCP/IP, Ethernet, and Layer 2/Layer 3 technologies.
  • Knowledge of network hardware, including copper and optical fiber cabling, switches, and routers.
  • Strong communication skills.
  • Passion for IT infrastructure and hardware.

Responsibilities

  • Maintain system reliability by prioritizing and resolving trouble tickets efficiently.
  • Serve as an escalation point and technical troubleshooter for systems and network hardware problems.
  • Investigate Linux server issues and troubleshoot XEN service virtualization.
  • Troubleshoot technical issues across systems, networking, power, and mechanical platforms.
  • Remediate physical-layer outages and recover physical power issues on racks.
  • Participate in data center power and cooling events.
  • Meet 24x7 on-call requirements and respond during shift rotations.
  • Install and configure racks of hosts in line with internal service-level agreements.
  • Triage and resolve trouble tickets for all devices in the region.
  • Act as the data center point of contact for high-severity issues.
  • Physically replace server and network device parts and ensure correct rotation of parts and spares.
  • Help define metrics to increase customer uptime and enforce Amazon security best practices.
  • Interact with third-party vendors and contractors.
  • Contribute ideas to improve operational efficiency.
  • Engage with Remote Hands & Eyes in EU Regional CloudFront points of presence.
  • Participate in and deliver high-impact small- to mid-scale projects.
  • Participate in team meetings for metric analysis and project status updates.
  • Share knowledge and educate less technical staff on best practices related to service-owner issues.
  • Participate in the Amazon hiring process and candidate interviews.

Desired Qualifications

  • Experience with remote access tools, including console routers, IPMI, and BMC.
  • Experience installing and configuring network equipment.
  • Experience with Cisco IOS, NX-OS, and JunOS.
  • Knowledge of redundancy for power feeds, ATS, server hardware, RAID, and network connectivity.
  • Experience in data center operations, including inventory management, hot/cold aisles, and security.
  • Experience with Excel and the ability to manipulate data and create charts and diagrams.
  • Participation in project management.
  • Experience or knowledge of AWS products such as EC2, EBS, and S3.
  • Scripting experience with Bash, Python, Perl, or Ruby, or other programming languages.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

Recently Posted Jobs

Explore more opportunities at Amazon

See more jobs