Area Manager - Ophthalmology

Description

Position Summary:

Position Summary:

The Area Manager is responsible for the operational leadership, strategic oversight, and performance of multi-site ophthalmology clinics within an assigned area. This leader ensures clinical excellence, regulatory compliance, patient satisfaction, and financial performance by coaching local site leaders, driving standardization, and running each site on clear data and a consistent operating cadence. The ideal candidate earns physician credibility quickly, holds peers and providers to a high standard without losing the relationship, and isn’t afraid to say the hard thing clearly and kindly.

Key Responsibilities:

• Oversee day-to-day operations across all ophthalmology locations in the assigned area.

• Lead, coach, and develop clinic managers and key site staff, building accountability at every level.

• Partner closely with physicians and physician leadership to improve care delivery, promote provider alignment, and work through disagreements with composure and professionalism.

• Drive performance metrics, including: 

o Patient access and volume (new patient visits, no-show rate)

o Site-level EBITDA and margin

o Provider retention and satisfaction

o Surgical conversion in areas with an ambulatory surgery center (ASC)

o Quality and staff engagement

• Establish and run a consistent operating cadence (weekly site reviews, KPI dashboards, monthly performance meetings) to keep sites on track.
• Implement best practices and standard operating procedures across all sites.
• Analyze operational data to inform decisions, optimize workflows, and address underperformance.
• Collaborate with support functions (HR, Finance, Marketing, IT, Revenue Cycle) to ensure full operational support.
• Lead initiatives related to growth, access expansion, patient experience, and cost containment.
• Manage budgets, staffing plans, and inventory control for clinical operations.

Requirements

 Qualifications:

• Bachelor’s degree required; Master’s degree in Healthcare Administration, Business, or related field strongly preferred.
• 4+ years of multi-site operations leadership in ophthalmology, urgent care, or ASC settings.
• Ophthalmology experience a strong plus; other physician-driven specialty backgrounds (dental, ortho, behavioral health, ect..) considered.
• Proven, measurable results at the site or regional level (financial performance, volume growth, turnarounds).
• Strong understanding of clinical workflows and revenue cycle processes.
• Coaching, data-driven leader who holds teams and physicians accountable with steady composure.
• Excellent communication, problem-solving, and strategic planning skills.
• Ability to travel regularly within the assigned area.