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Savvy

AI-native platform automating advisor workflows

Director of Advisor Implementation

Implementation & Technical Account ManagementPosted on Nov 10
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 8 years of experience in implementation, onboarding deployment, consulting, or business operations, with 4 or more years leading teams in a high-growth environment.
  • Experience building and scaling an implementation or deployment program through rapid growth, including managing at least twice the volume.
  • Experience moving customers' entire operations onto a new platform by learning how their business runs, redesigning workflows, and driving adoption.
  • Experience running both complex, high-touch enterprise motions and repeatable, high-volume mid-market motions.
  • Strong program management across multiple parallel workstreams and teams outside direct management.
  • Sales acumen, including partnering with Sales on late-stage deals and presenting to and managing senior, demanding customers.
  • A track record designing enablement and change management for experienced professionals.
  • A track record of using automation and artificial intelligence to improve speed and quality.
  • Excellent communication, executive presence, and cross-functional influence.

Responsibilities

  • Own and lead the Advisor Implementation function, including hiring, training, performance management, and organizational design for a rapidly scaling team.
  • Build and run distinct implementation motions for enterprise teams and emerging advisors, with clear segmentation, staffing models, and playbooks for each.
  • Build an enterprise deployment playbook by discovering how each team operates, mapping workflows and roles onto Savvy, and creating a tailored plan to launch them.
  • Own advisor enablement so advisors and their teams are confident using Savvy's tools and ways of working by handoff to Client Experience.
  • Lead the program across every transition workstream, coordinating Client Transition Specialists, Operations, Compliance, and IT around a single plan and date.
  • Own implementation key performance indicators and objectives and key results, including time to start date, time to assets transitioned, implementation customer satisfaction, signed-not-started rate, and enablement completion.
  • Build a capacity model tied to the Growth forecast so the team is staffed ahead of volume.
  • Partner with Growth on late-stage enterprise deals by joining recruiting meetings, scoping deployment complexity before signing, and setting deliverable expectations.
  • Design and own handoffs from Growth into implementation and from implementation into Client Experience.
  • Own the team's artificial intelligence and automation stack by building workflows, agents, and tools that reduce manual implementation work.
  • Serve as the senior escalation point for high-stakes implementations and address the underlying process behind each escalation.

Desired Qualifications

  • Wealth management experience, especially advisor transitions involving registered investment advisors, broker-dealers, or wirehouses.
  • Experience at a recruiting-driven platform in wealth, real estate brokerage, healthcare practice platforms, or private-equity-backed rollups.
  • A management consulting or implementation consulting background.
  • Experience leading or partnering on artificial-intelligence-enabled implementation or service transformations.

About the Company

Savvy

AI-native platform automating advisor workflows

Savvy Wealth provides an AI-native, all-in-one platform for independent financial advisors, merging proprietary software with back-office support (compliance, operations, marketing) via a dual-structure: Savvy Wealth, Inc. as the tech platform and Savvy Advisors, Inc. as the affiliated SEC-registered investment adviser. The platform automates onboarding, financial planning modeling, tax analysis, and personalized client communications, plus centralized investment management, tax-aware portfolios, and access to alternatives. It differentiates by integrating technology with full back-office services to help advisors scale, rather than providing direct client advice. Its goal is to help independent advisory teams run larger, more efficient practices by unifying technology, operations, and investment capabilities in one ecosystem, supported by strong fundraising and growing assets under management.

Company size
201-500
Company stage
Series C
Total funding
$212.8M
Headquarters
New York City, New York
Founded
2021

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