P

Prima

Direct-to-consumer online automotive insurance platform

Loss Adjuster - Claims

Claims AdjudicationUpdated on Nov 7
Full-timeMilan, Metropolitan City of Milan, Italy€30k - €42k /yr

About the Job

Requirements

  • A degree in legal disciplines is required.
  • Requires 0 to 2 years of insurance experience in Claims Management as a CARD, RCA, or CVT claims adjuster.
  • Strong, demonstrated negotiation skills are required.
  • Ability to work in a cross-functional team is required.

Responsibilities

  • Work with appointed experts and serve as the point of reference for customers, repair shops, and lawyers to negotiate claims.
  • Handle CARD, CVT, or RCA claims not managed through the direct indemnity procedure, including serious claims involving pedestrians and cyclists, by technically assessing damage resolution, claim rejection, and potential litigation.
  • Personally manage negotiations with injured parties.
  • Coordinate with the SARC office on CARD activities, such as disputes and recourse claims.
  • Ensure information entered in the back office is complete and check documents relating to managed claims.
  • Identify opportunities to improve processes.

About the Company

Prima

Direct-to-consumer online automotive insurance platform

Prima.it is an Italian insurtech that sells automotive insurance (cars, motorbikes, vans) directly to consumers through an online platform across Europe. Its product works by letting customers purchase and manage policies entirely online, cutting out traditional intermediaries. The company relies on a tech-heavy approach—business intelligence, software frameworks, and development tools—to run everything from pricing to policy management, offering a streamlined, user-friendly experience. What sets Prima apart is its direct-to-consumer model scaled to a large user base (over 4.2 million customers) and a substantial European footprint, supported by €1.3 billion in gross written premiums, all built on a robust internal tech stack. The goal is to provide easy, accessible vehicle insurance to a broad European audience and to grow as a leading insurtech player in the online automotive insurance space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$118.8M
Headquarters
Milan, Italy
Founded
2014

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