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Jimmy Choo

British luxury fashion house selling accessories

Area Manager - West Coast

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Fashion or Business is preferred.
  • A minimum of 3 years of experience in multi-unit retail management is required; luxury experience is preferred.
  • An exceptional understanding of specialty retail, including business development, visual merchandising, and store operations, is required.
  • Computer skills operating a retail point-of-sale system, Word, Excel, and Outlook are required.
  • Strong leadership, critical-thinking, and problem-solving skills are required.

Responsibilities

  • Empower, develop, and lead high-performance teams to drive sales and achieve store results and profitability through effective training, coaching, and motivational activities.
  • Make strategic decisions based on business needs, align them with company initiatives, and execute action plans to increase sales and profit.
  • Coach and mentor stores on employee performance, sales goals, and opportunities.
  • Develop business strategies and set achievable goals and targets.
  • Ensure customer relationship management strategies and ongoing programs, including client acquisition, client retention, and customer database management, are effectively carried out and maintained across the outlet network.
  • Implement sales incentives to boost sales and hold stores accountable for achieving set goals.
  • Maintain multiple store presentations and visual merchandising standards according to company directives.
  • Ensure retail stores comply with financial, human resources, legal, and retail operations rules and procedures to achieve operational excellence.
  • Communicate regularly with senior management about product availability and market trends to maximize productivity.
  • Achieve optimum shrinkage results by enforcing security measures and maintaining consistent accuracy in inventory levels.
  • Manage operational costs and balance related budgetary expenses efficiently.
  • Review existing teams for ability and structure, and optimize them through training and motivation to ensure strong front- and back-of-house management at every location.
  • Promote a high-performance and continuous-improvement culture that is customer-focused and committed to exceptional customer experiences.

Desired Qualifications

  • Luxury retail experience is preferred.
  • Adaptability, problem-solving ability, and strategic thinking to drive results.
  • Strong connections and the ability to engage as a brand ambassador.
  • Elevated customer service skills and passion for sales, footwear, and accessories.
  • Strength in performance management and team development.
  • Exceptional verbal and written communication skills.

About the Company

Jimmy Choo

British luxury fashion house selling accessories

Jimmy Choo is a British luxury fashion house that designs and sells high-end accessories including shoes, handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance, and men’s shoes. It produces these items with fine Italian craftsmanship and markets them as a cohesive lifestyle brand across multiple categories through a global network of over 150 stores and luxury retailers. It differentiates itself with a glamorous, timeless, and playful aesthetic, a strong heritage, and backing by Capri Holdings that provides scale and consistent quality. Its goal is to sustain and grow a globally recognized luxury brand known for exceptional quality, craftsmanship, and inclusive culture.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$1.2B
Headquarters
London, United Kingdom
Founded
1996

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