Dining Services Assistant

Community Name:

Four Winds CommunityThe Dining Services Assistant is responsible for performing a variety of tasks (usually not requiring cooking) in the preparation, service and clean-up for meals served to residents and staff in the community and other special events.

Essential Functions Statement(s)

• Assists Cook as needed  
• Carries pans, kettles and trays of food to and from work stations, stove and refrigerator 
• Prepares nourishments according to community procedures  
• Executes the sanitation process by the following: Washes tables and chairs in the dining room; Sweeps and mops the dining room floor as assigned; Takes trash to the dumpster; Washes dishes and silverware according to dish washing procedures; Puts clean dishes and silverware away; Assists with cleaning of equipment and kitchen as assigned; Maintains clean, neat, and orderly work areas 
• Assists with meal service duties through the following: May set dining room tables for meals; may work on meal tray serving line; May serve meal trays to residents (waiter style, as needed); Checks meal trays for accuracy before they leave the kitchen area; Clears tables of dishes and trash; Pushes food carts to appropriate nursing wings; Communicates with residents during meal times to enhance homelike dining experience; Assists with clean-up after each meal and preparation for next meal; Thinks and acts calmly and logically to meet unusual occurrences of the job without being thrown off stride 
• Follows all appropriate safety and security guidelines, procedures and protocol for residents in the unit 
• Maintains appropriate, effective communication with residents, and with residents' family or other significant relationships 
• Provides all care, treatment and services with appropriate dementia care protocols 
• Participates in relevant educational and training activities as appropriate 
• Performs all other duties as assigned or directed 

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Accuracy - Ability to perform work accurately and thoroughly. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Interpersonal - Ability to get along well with a variety of personalities and individuals. 
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED): Preferred
• Experience: Six months to one (1) year related experience preferred
• Computer Skills: Ability to learn basic computer applications 
• Other Requirements: Must be able to operate the following equipment: mixers, stoves, microwaves, blending equipment, coffee makers, ovens (occasionally), slicer; Must be able to proficiently use sharp cooking utensils (i.e., knives, etc); Must have the ability to understand directions; Must have the ability to read, write, understand and speak the English language; Must be able to multi-task and work with a high degree of flexibility; Special care or dementia care employees will have additional training in the care and treatment of dementia residents; Must have excellent communication and interpersonal skills; Must be able to work with Dietary Staff, residents, families, and other community staff; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.