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Monarch

Monarch

Behavioral health and substance use treatment

Certified Peer Support Specialist - Community Care

Full-TimeUpdated on 9/20/2026
$17/hr

+ $1,000 sign-on bonus

Entry
Winston-Salem, NC, USA
In Person

Driving and travel may be required.

About the job

Requirements
  • A high school diploma is required.
  • A Certified Peer Support Specialist certification from the State Division of Mental Health, Developmental Disabilities and Substance Abuse Services is required.
  • A valid driver's license is required.
  • Lived experience and a personal recovery story related to mental illness or substance use are required.
  • Experience working with adults with a mental health diagnosis and/or substance use disorder is not required.
Responsibilities
  • Carry out duties as a member of the Assertive Community Treatment Team staff under the direction of the Assertive Community Treatment Team Leader.
  • Participate in comprehensive assessments of participants’ psychiatric history, mental status and diagnosis, physical and dental health, drug and alcohol use, education and employment, social development and functioning, activities of daily living, and family structure and relationships.
  • Document participant progress to maintain a permanent record of activity according to the agency's established methods and procedures.
  • Participate in staff organizational meetings and treatment planning review meetings.
  • Contribute to the program's ongoing assessment of participants’ mental illness symptoms and response to treatment, share observations and concerns with staff for consultation and direction, and take appropriate action.
  • Provide direct individual, group, and family services in office and community settings to teach symptom-management techniques, promote personal growth and development, assist participants in coping with stresses, and support progress toward their goals.
  • Provide work-related supportive services, including assistance securing clothing and grooming supplies, wake-up calls, and transportation.
  • Perform mentoring and problem solving and offer encouragement on and off the job site.
  • Provide ongoing assessment, problem solving, side-by-side services, skill teaching, support, and environmental adaptations to assist participants with activities of daily living.
  • Assist participants in finding and maintaining safe and affordable housing, including apartment hunting, finding roommates, landlord negotiations, cleaning, furnishing, decorating, and procuring telephone, furniture, and utility services.
  • Assist and support participants with household activities, including house cleaning and laundry.
  • Assist and support participants in obtaining financial support, gaining employment, applying for entitlements, budgeting, paying bills, and accessing checking and savings accounts.
  • Help participants access reliable transportation, including obtaining a driver's license, car, and car insurance, arranging cabs, using public transportation, and finding rides.
  • Assist and support participants in effectively using a primary care physician, dentist, and eye doctor when applicable.
  • Organize and lead individual and group social and recreational activities to structure participants’ time, increase social experiences, and provide opportunities to practice social skills.
  • Attend and actively participate in required meetings and training.
  • Maintain certification in all agency, state, and federal training requirements.
  • Comply with agency policies and procedures and state and federal statutes and regulations related to specific program areas.
  • Follow service definition guidelines for provided services.
  • Complete other relevant responsibilities assigned by the supervisor.
  • Drive and travel as required.

About the company

Monarch NC provides behavioral health services across North Carolina, addressing mental health and substance use disorders. It offers telehealth, crisis intervention, urgent care, and outpatient services to deliver personalized care. The approach combines in-person clinics, telehealth, and crisis support across multiple locations (Asheville, Charlotte, Greensboro) to coordinate care and support recovery. Its goal is to improve clients' mental health by delivering the right level of care tailored to each person and expanding access through integrated services.

Company Size

1,001-5,000

Company Stage

Series A

Total Funding

$23.9M

Headquarters

Albemarle, North Carolina

Founded

1958

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Simplify's Take

What believers are saying

  • North Carolina backed Monarch with a $32.5 million Cabarrus grant and $500,000 Nash allocation.
  • Monarch opened Pittsboro's Chatham Opportunities Center in summer 2026, broadening I/DD capacity.
  • Cabarrus expects Monarch's new behavioral health center to serve 200 youth in 2027.

What critics are saying

  • August 2022 ransomware settlement still exposes Monarch to trust and compliance damage in 2026.
  • Monarch's Concord expansion requires staffing about 150 jobs before mid-2026 opening.
  • North Carolina funding dependence ties Nash County and Cabarrus growth to state appropriations.

What makes Monarch unique

  • Monarch's June 2026 Concord center bundles urgent care, crisis, and residential youth services.
  • Monarch's mobile clinics reach six northeastern counties with on-site and telehealth treatment.
  • Monarch's I/DD and substance-use curriculum uniquely targets underserved patients with developmental disabilities.

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Benefits

Health Insurance

Paid Vacation

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

14%

1 year growth

14%

2 year growth

14%
The Financial Technology Report
Jun 6th, 2025
Monarch Raises $75M, Valued at $850M

Monarch, a personal finance app, raised $75M in a Series B round, valuing the company at $850M. The funding was co-led by FPV Ventures and Forerunner Ventures, with support from Accel, SignalFire, Clocktower Ventures, and Menlo Ventures. Following Intuit's announcement to shut down Mint, Monarch saw a surge in users. The company plans to expand its platform and team, hiring in engineering and marketing across North America.

Businessuite Media Group International
May 23rd, 2025
Fontana Reports $835.9M Gross Profit Growth

Fontana Limited reported a Q3 2025 gross profit of $835.9 million, a 15.2% increase from the previous year, driven by a 15.3% rise in revenue to $2.2 billion. The Monarch acquisition led to a 13.3% increase in operating expenses, mainly due to staffing costs. Operating profit grew 25% to $148.1 million. Finance costs rose 38.4% to $63 million due to foreign exchange losses and loan interest. Net profit increased by 10.6% to $102.8 million, with earnings per share rising to $0.08.

CNBC
May 23rd, 2025
Monarch raises $75M amid fintech downturn

Monarch, a personal finance app, raised $75 million in a Series B round, valuing the company at $850 million. This funding comes amid a challenging period for consumer fintechs. Monarch's growth surged after Mint's closure, as it offers a paid, ad-free service. The round, led by FPV, highlights Monarch's innovative approach to financial planning. Despite a 38% decline in fintech funding, Monarch's success stands out in the current "nuclear winter" for fintech startups.

PR Newswire
Oct 11th, 2023
Monarch Breaks Ground With Free, Online Curriculum For Those With Intellectual Or Developmental Disabilities Struggling With Addiction

ALBEMARLE, N.C., Oct. 11, 2023 /PRNewswire/ -- Monarch has launched "Understanding Addiction and Developmental Disabilities," a first-of-its-kind web-based resource to help an underserved population of people living with intellectual or developmental disabilities (I/DD) and substance use disorders (SUD)."Substance use is often overlooked and people with I/DD are less likely to seek help." - Peggy Terhune, Ph.D. Tweet this Understanding Addiction and Developmental Disabilities, a curriculum developed by Monarch to assist professionals and caregivers in helping those with Intellectual and/or developmental disabilities and substance use disorders, features our hero Eddie learning about the health risks that come from mixing medicines and alcohol, and the importance of taking only the medicines and dosages prescribed by his doctor.The " Understanding Addiction and Developmental Disabilities '' website features screening tools and helpful guides for those who work with individuals with I/DD, such as mental health clinicians and caregivers, guardians or parents and teachers. The free, open-source curriculum consists of 14 animated videos that provide relevant therapeutic information for the person with I/DD and SUD. To learn more, visit understanding.monarchnc.org .Those interested in learning more can attend the "Understanding Addiction and Developmental Disabilities" webinar, a free training for professionals, family members and other caregivers, Friday, Nov. 17, 2023 11 a.m

Roanoke-Chowan News-Herald
Feb 24th, 2023
Monarch’s Mobile Integrated Care Clinic services begin in Bertie and Hertford counties

Monarch, in partnership with Trillium Health Resources, has launched its second Mobile Integrated Care Clinic offering mental health and substance use disorder services to communities within Bertie and Hertford counties.