Special Projects Manager

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

GENERAL DESCRIPTION:

The mission of Metrocare is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare envisions that regardless of challenges faced, the people we serve can maximize an ability to find meaning and satisfaction as they choose. Metrocare’s core values include Integrity, Quality, and Perseverance. We are an agency committed to quality, accountability, cultural responsiveness, and the provision of trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.

The Special Projects Manager will work collaboratively with agency subject matter experts across the organization and with grant funder stakeholders for successful implementation of projects and ongoing adherence to project goals, objectives, assessments, budget, and monthly/quarterly/annual reporting. The position may be assigned to multiple grant projects and serve as the key personnel for collaborating with operational team members for program guidance. The position is responsible for direct supervision of the Special Projects Evaluator/Data Analyst and the Assessment Specialist, when applicable for the grant funded project.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for implementation, expansion, operations, and monitoring of grant project(s)
• Ensure project milestones are met within the expected time frames and budget.
• Provide IECMH Consultation
• Provide direct care mental health therapy services
• Collaborate closely with agency clinical operations and the Mental Health Advisory Committee for decision-making regarding policy, funding, and system of care initiatives.
• Collaborate with financial/business operations to ensure proper cost reporting and billing mechanisms are in place and are operating as envisioned.
• Ensure all projects remain within budget.
• Collect and analyze programmatic data.
• Ensure all grant reporting requirements to the state and federal agencies are made timely.
• Ensure grant reporting is aligned with Government Performance and Results Act (GPRA) and accurately reported in SAMHSA's Performance Accountability and Reporting System (SPARS).  
• Remain current with any changes or updates to the grant.
• Responsible for outreach/recruitment of agencies, partners, and/or stakeholders whose membership would add value to the grant success.
• Collaborate closely with all SOC members and stakeholders, serving as point of contact.
• Approve and process all member requests, including invoicing and/or reimbursement of appropriate funds.
• Collaborate closely with Metrocare’s facilities and operations department to ensure adequate space for all projects, events, etc.
• Responsible for broad community stakeholder understanding of project, target populations, services, and membership.
• Collaborating with SOC workgroup leads to ensure initiatives are progressing and achieving goals as outlined; assist with addressing any barriers encountered.
• Make specific recommendations to the Advisory Committee and Metrocare Services for new funding opportunities.
• Make presentations to the Advisory Committee, Metrocare Board of Directors, and external stakeholders as requested/necessary.
• Participate in outside professional activities to advance knowledge on developments in the field and communicate/collaborate with external resources as necessary. 
• Through successful proof of concept, build programmatic Sustainability Plans with commitments from participating members to maintain programs after grant funding ceases.
• Serve as external face of the grant program to include presentations, interviews and media events as required.
• Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Agile project management, analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication, and presentation skills.
• Exceptional organizational skills

EDUCATION AND EXPERIENCE:

• Master’s degree in public health, psychology/counseling, social work, sociology, or related field with 3 or more years of result-oriented management experience with an emphasis on:
• Clinical licensure (LPC or LCSW) is required.  
• Budgeting to include experience with creating and managing budgets associated with grants,
• Program management, program evaluation and data/outcomes processing in behavioral health care environment physical health care, substance use treatment, and/or criminal justice/legal environment,
• Community partnership building,
• Performance improvement,
• Working in public sector with multidisciplinary team,
• Additional qualifications as dictated by the program funder in the Notice of Funding Opportunity.   
• Certification in Project Management preferred but not required.
• Knowledge of trauma-informed theories, principles, and practices
• Knowledge of behavior health disparities, barriers to care, and social determinants of health.
• Experience in presenting persuasive and engaging content to the public and stakeholders.
• Experience developing and monitoring measured based outcomes for grant programming and reporting.

DRIVING REQUIRED:

• In county travel may be required: occasionally. 

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to work with reports and numbers.
• Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.

REASONING ABILITY:

• Ability to organize workflow and develop efficient procedures.
• Ability to sort, organize and understand complex data.
• Ability to understand and conceptualize complex systems inter-relatedness.
• Ability to manage change and motivate others, including non-employees, to achieve outcomes.
• Ability to develop a strong team atmosphere with emphasis on achieving group and individual goals.
• Ability to understand financial statements and manage a budget.
• Ability to detect operational shortcomings and develop solutions to correct problems.
• Ability to be customer-focused and to build and maintain customer relations and overall business success.

COMPUTER SKILLS:

• Be proficient and/or able to learn computer-based systems needed for project management.
• Integrate Metrocare I.T. resources with relevant computer-based systems at the local, state, and federal level.
• Maintain proficient knowledge base regarding data-sharing and privacy rules.
• Be proficient in Microsoft/Excel

CERTIFICATIONS, LICENSES, REGISTRATIONS: 

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. 
• Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business.  Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business.  Must have an acceptable driving record. 

Benefits Information and Perks:

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision

• Paid Time Off

• Paid Holidays

• Employee Assistance Program

• Retirement Plan, including employer matching

• Health Savings Account, including employer matching

• Professional Development allowance up to $2000 per year

• Bilingual Stipend – 6% of the base salary

• Many other benefits

Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please