Food and Beverage Supervisor

• Select, train, lead, coach, and discipline employees to ensure that established cultural and core standards are met.

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, group contacts and patrons.

• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly.

• Follow and maintain all local, state, and federal laws relating to alcohol service and consumption.

• Control labor expenses through effective scheduling and inventory control while focusing on creative revenue generation solutions to maximize profit.

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests

• The ability to recognize, nurture and maintain relationships with regular guests as well as cultivate relationships with new patrons to ultimately increase loyalty as a key business driver.

• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. 

• Work harmoniously and professionally with all Resort team members, guests, clients, etc.

Preferred Qualifications

• Must be willing to work a flexible schedule. This may include some evenings, weekends and holidays.
• Candidates must have excellent personal presentation and interpersonal skills.
• Demonstrate strong organizational skills and possess the ability to work autonomously.   

• College degree preferably specializing in hotel/restaurant management or equivalent experience is required. 

• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. 

• Successful candidate must possess legal work authorization in the United States

• Preferred one year experience in a luxury hotel operation.

• Preferred wine knowledge

Benefits!

• Discounted housing available

• Employee Travel Program!

• Medical, dental and vision insurance for you and your family

• 5 Weeks PTO

• Retail, spa and F&B discounts

• Free Employee Cafeteria meals

• Free uniform dry cleaning

• Discounted/transferable ski passes

• Free ski storage