Business Systems Lead - Demand Planning

Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Position overview:

The Business Systems Lead serves as the primary bridge between business needs and technology execution, ensuring effective delivery, stability, and continuous improvement of enterprise systems. In this role, the focus is on SAP Integrated Business Planning (IBP) and the broader supply chain planning landscape—translating demand planning, S&OP, and supply and inventory planning needs into well-designed, well-configured solutions. The role is responsible for coordinating technology initiatives across the system lifecycle—from requirements translation and solution design through development, testing, deployment, and support—while aligning with enterprise standards, governance, and architectural roadmaps. Acting as a delivery-focused partner, the Business Systems Lead enables adoption, value realization, and operational excellence by supporting project delivery, integrations, data platforms, testing, training, issue resolution, vendor and service coordination, and portfolio planning, while accountability for outcomes remains with designated business and technology owners.

Key Responsibilities include:

• Lead and coordinate technology delivery and system enhancements across projects using Agile or Stage Gate governance
• Support software development, system configuration, integrations, upgrades, and patching to meet business and technical requirements
• Gather and document technical requirements and specifications, translating business needs into system solutions
• Lead and support IBP-specific activities across the project lifecycle, including design workshops, SIT and UAT execution, environments and defect resolution, change implementation, cutover, and hypercare across regions
• Provide end-user and super-user support and training, driving adoption and effective system usage
• Support issue resolution and production support, including root-cause analysis and continuous improvement
• Assist with software and hardware selection, purchasing, and vendor management, including AMS support
• Contribute to technology cost estimates and resource planning in support of business case development
• Support data governance, data migration, integrations, and data hubs enabling self-service reporting and analytics
• Ensure adherence to technology standards, software standards, architecture, and governance
• Support IT controls, SOX testing, audits, and access management activities
• Contribute to technology roadmaps, portfolio management, and lifecycle planning
• Perform gap analysis, solution design, and cross-functional impact assessments
• Drive value realization and adoption of standard technologies and platforms through change management and alignment

What we are looking for: 

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent combination of education and experience) 
• 5+ years of progressive experience in business systems, IT delivery, or technology-enabled business roles 
• Hands-on experience implementing and configuring SAP Integrated Business Planning (IBP), including at least one full-cycle implementation or major global rollout wave
• Agile and/or Stage Gate delivery models
• Demonstrated experience supporting: Supply chain planning processes (demand planning, S&OP, supply and inventory planning) sufficient to translate business needs into IBP design and configuration; Testing activities (SIT and UAT support) ; Production support and issue resolution 
• Experience working with vendors, AMS providers, or system integrators 
• Experience in regulated or controlled environments (SOX, IT controls, audits) preferred 
• System lifecycle management (requirements → design → build → test → deploy → support)
• Software development and configuration concepts
• Integrating SAP IBP with source systems such as SAP ECC, S/4HANA, or JDE using integration tooling, including data flows and data migration
• Ability to translate business requirements into technical specifications: 
  • Working knowledge of: Agile/Scrum and Stage Gate delivery methodologies; Testing processes; Release, upgrade and patch management, IBP planning areas, time profiles, planning levels, key figures, version management and operators
• Agile certifications, PMP (Project Management), CBAP (business Analysis), ITIL (IT service management) - preferred certifications 
• Fluent English language

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

No agencies please.