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Acumen Technology

Systems Administrator

System AdministrationConfirmed live in the last 24 hours
Full-timeNashville, TN, USA$64k - $84k

About the Job

Requirements

  • Understanding of operating systems, business applications, printing systems, and network systems.
  • Interpersonal skills, including telephony, communication, active listening, and customer care.
  • Ability to diagnose technical issues.
  • Ability to multitask and adapt quickly to changes.
  • Technical awareness to match resources appropriately to technical issues.
  • Awareness of the organization's key IT services for which support is provided.
  • Understanding of support tools and techniques, and how technology is used to provide IT services.
  • Typing skills for quick and accurate entry of service request details.
  • Self-motivation and ability to work in a fast-moving environment.

Responsibilities

  • Represent Acumen Technology to clients by providing customer service and communication remotely and while traveling to client locations throughout Middle Tennessee.
  • Support the company's core values and commit to continuous improvement.
  • Master and work with VMware, Azure, Windows Server, networking, and Microsoft 365 as part of day-to-day work.
  • Maintain business efficiency through detailed documentation, timekeeping, communication, and attention to metrics.

Desired Qualifications

  • Preferred professional IT certifications, such as Microsoft MCP, MCSA, or MCSE; Citrix CCEA or CCIA; SonicWall CSSA; Fortinet Network Security Expert (NSE); LabTech LTCP; Cisco CCNA; or VMware VCP.

About the Company

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