Senior Solutions Architect
Posted on 3/22/2024
Pantheon

201-500 employees

WebOps platform for efficient website management
Company Overview
Pantheon Platform is a WebOps platform that empowers developers, IT, and marketing teams to develop, test, and release website changes swiftly and reliably. With a cloud-native software, it provides a secure environment to manage a single website or thousands of websites across multiple teams, backed by 24/7 support. The company's competitive advantage lies in its ability to offer up to 99.99% uptime, seamless integrations with popular e-commerce platforms, and robust security measures, making it a trusted choice for large brands and organizations across various industries.
Consulting
Education

Company Stage

Series E

Total Funding

$198.8M

Founded

2010

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-16%

2 year growth

-9%
Locations
Remote in USA • Vancouver, BC, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
DevOps & Infrastructure
DevOps Engineering
Platform Engineering
Cloud Engineering
Requirements
  • Bachelors of Computer Science or a related field, or equivalent experience
  • 10+ years developing WordPress or Drupal sites
  • 3+ years providing architectural guidance for WordPress and Drupal sites
  • Extensive experience analyzing enterprise-grade WordPress/Drupal sites for performance issues on both the frontend and backend
  • Experience building and running continuous integration systems for WordPress/Drupal sites
  • Proven ability to manage customer relationships
Responsibilities
  • Guide migrations of complex customer WordPress applications from the pre-sales stage all the way through to launch
  • Be a Technical Resource for Customer Success Managers as they engage with customers on their application and WebOps challenges
  • Work directly with multiple customers at a time, building and maintaining a trusted relationship with them
  • Debug a site’s performance by analyzing a number of data sources and identifying connections that aren’t readily apparent
  • Recommend standard solutions to resolve performance issues without help
  • Work across the Organization to develop custom solutions for performance issues that don’t yet have identified solutions
  • Help maintain custom solutions once implemented
  • During escalations, serve as point of coordination between technical teams that are helping the customer
  • Work cross-functionally with other teams as time allows to develop reusable tools & scripts that fill gaps in customer needs & product offerings