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Jones Lang LaSalle

Advises on and manages commercial real estate

Workplace Coordinator

Facilities ManagementPosted on Nov 9
Full-timeHamburg, GermanyNo salary listed

About the Job

Requirements

  • First experience in facility management, property management, hospitality, or a related area.
  • Experience coordinating integrated facilities management services, including hard and soft services.
  • Good knowledge of workplace safety and experience working with specialized service providers is advantageous.
  • A basic understanding of technical building systems, such as climate control, chillers, fire protection, electrical systems, and building management systems, is advantageous.
  • Understanding of sustainability reporting, consumption management, and operational best practices.
  • Ability to solve problems and handle uncertainty confidently.
  • Ability to work independently and set priorities under pressure.
  • Good written and verbal communication skills in German and English.
  • Strong organizational skills and attention to detail.
  • A customer-oriented, proactive, and professional manner.

Responsibilities

  • Act as the on-site point of contact and provide excellent customer service.
  • Support the management of on-site service providers and monitor the quality of their services.
  • Participate in procuring services and materials.
  • Support financial processes and ensure timely, accurate processing.
  • Maintain purchase orders in the JDE system.
  • Conduct regular audits to ensure compliance with safety standards.
  • Support the implementation of safety measures.
  • Help implement facility management best-practice standards.
  • Conduct walkthroughs and inspections and ensure building processes are followed.
  • Identify opportunities to reduce costs and improve processes.
  • Ensure that premises are clean and functional.
  • Coordinate hard and soft services, including cleaning, security, waste disposal, reception, mail services, catering, and pest control.
  • Support oversight of technical building systems, including electrical systems, HVAC, fire protection, and building management systems, through external service providers.
  • Coordinate with landlords, property managers, and shared-service providers on building operations, access rules, and planned works.
  • Record electricity, gas, and water consumption data and support sustainability reporting.
  • Participate in sustainability initiatives and recycling programs.
  • Maintain documentation, compliance records, and asset registers.
  • Monitor compliance with service-level agreements and key performance indicators and report deviations.
  • Support reporting on operational performance and sustainability.
  • Support implementation of risk management programs.
  • Participate in emergency and business continuity planning.
  • Follow established escalation and reporting processes.
  • Comply with JLL's code of conduct.
  • Meet agreed key performance indicator and service-level agreement targets.

Desired Qualifications

  • Knowledge of workplace safety and experience working with specialized service providers.
  • A basic understanding of technical building systems, such as climate control, chillers, fire protection, electrical systems, and building management systems.

About the Company

Jones Lang LaSalle

Advises on and manages commercial real estate

Jones Lang LaSalle, known as JLL, advises property owners, occupiers and investors on commercial real estate worldwide. Its teams broker leases and property sales, arrange financing, value assets, manage buildings and workplaces, and oversee construction projects for businesses, institutions and governments. LaSalle Investment Management invests client capital in private property and real estate securities, while JLL Technologies develops workplace software and data tools. The company earns commissions, service fees, investment management fees and software revenue, with some client operating costs reimbursed through contracts. JLL took its current form through a 1999 merger and is headquartered in Chicago, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1999

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