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Baystate Health

Operates regional hospitals and health services

Medication History Technician

PharmacyConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USA$23.46 - $31.91 /hrIn-person

About the Job

Requirements

  • Have 3–6 months of experience as a pharmacy technician.
  • Hold Pharmacy Technician Certification Board certification as a Certified Pharmacy Technician.
  • Have a high school diploma or GED; GED or HiSET is also listed as required.
  • Possess communication and interpersonal skills, computer skills, the ability to use various software applications, and patient interview skills.
  • Be able to work independently and use critical-thinking and time-management skills to prioritize tasks.

Responsibilities

  • Collect an accurate best possible medication list of the patient's home medications in anticipation of hospital admission.
  • Gather information for the best possible medication list from patient interviews, physician offices, community pharmacies, historical encounters, extended care facilities, or other acute care facilities to ensure a complete and accurate entry into the hospital's electronic health record.
  • Communicate with other health care professionals to prioritize patient care and identify patient-specific needs.
  • Accurately enter the home medication list into the information system for use by the provider responsible for admitting the patient.
  • Update the medication list promptly so it can be used as the foundation for the patient's admission medication orders.
  • Direct unresolved issues to the admitting provider.
  • Greet, direct, and assist patients, visitors, physicians, and ancillary department staff; answer telephones and inquiries or refer information to appropriate personnel in a timely manner.
  • Maintain knowledge and understanding of Baystate Medical Center/Baystate Health Pharmacy Services, including its values, policies, and procedures.
  • Perform duties supporting drug distribution, quality improvement initiatives, customer service and teamwork, and attendance.
  • Demonstrate commitment to patient-centered care.
  • Perform other similar and related duties as assigned; leadership may change or add responsibilities based on workflow or process changes.

Desired Qualifications

  • Experience with medication names, their uses, doses, and routes of administration is strongly preferred.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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