Senior Technical Program Manager - Selection Monitoring

Description

Amazon’s Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. We build software to find products not already sold on Amazon and algorithmically add them to the Amazon catalog. Our work involves building state-of-the-art Information Retrieval (IR) systems, extracting structured-data from unstructured-content, automatic item classification, storage systems to hold the massive catalog and distributed systems of cloud-scale. We apply the state-of-the-art parallel processing, machine learning and deep learning algorithms to evaluate millions of products every day and to identify and prioritize new additions to Amazon’s selection efficiently. If you are customer obsessed, dedicated, tenacious and love analyzing huge amount of data, you will have fun solving our business problems of unprecedented scale. In this role, you will build and lead a Product /Program across multiple Amazon teams with the goals of making the most important selection available for our customers, building the framework to capture requirements from WW business teams, analyzing impact, and driving decisions based on insights. Come join us in our journey to make everything – and yes, we do mean *everything* – that anyone wants to buy, available on Amazon!

Our environment is fast-paced and requires a candidate who is flexible, detail-oriented, thrives on ambiguity, and can drive results across cross-functional groups. The ideal candidate will have excellent product management, program management, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. The candidate should have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to success in this role.

Key job responsibilities
In this role, your key responsibilities will be:

Interact with Project Sponsors, other Product/Program Managers - Technical, and multiple development teams to define and deliver complex cross-functional projects.
Drive large scale projects spanning teams across Amazon from inception to conclusion, formulate the product vision and strategy, define user stories, research appropriate technical solutions.
Clearly communicate vision, plans and project status to management and key technical and business stakeholders.
Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities.
Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals.
Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints.
Create, maintain and disseminate project information to stakeholders.

Basic Qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
- Experience managing competing priorities across a wide range of stakeholders

Preferred Qualifications

- 3+ years of software development experience
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.